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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Worldcoin | remote | $41k - $81k | |||
Swan | Remote | $63k - $100k | |||
Keyrock | $72k - $100k | ||||
Nervos Network | Remote |
| |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
B2C2 | remote | $72k - $80k | |||
Keyrock | Brussels, Belgium | $72k - $80k | |||
Casa Inc. | United States | $157k - $192k | |||
Aragon Association | Remote | $54k - $106k | |||
Chainstack | Remote | $84k - $90k | |||
Kava Labs | Boston, MA, United States | $54k - $75k | |||
metaschool | Singapore, Singapore | $76k - $77k | |||
Gray Scalable | remote | $37k - $85k | |||
Ethereum Foundation | Remote |
| |||
Celestia Labs | Remote | $70k - $110k | |||
Fortanix | United States | $40k - $55k |
Worldcoin
$41k - $81k estimated
This job is closed
About the Role:
- Investigate, troubleshoot and resolve customer issues across multiple channels, including ticketing and social media.
- Communicate effectively and empathetically with internal and external stakeholders.
- Be the escalation point for complex user issues and work with product and engineering teams to resolve bugs and incidents.
- Collaborate with our BPO partners to resolve support incidents, escalations and ensure their work meets quality standards.
- Proactively drive impactful changes across workflows, policies, and tools by partnering with external support teams and cross-departmental teams.
About you:
- 2+ years of relevant support analyst experience for a technology company, start up, blockchain, crypto or similar industry
- Excellent written and verbal communication skills
- Experience working with Zendesk, Salesforce or another similar CRM platforms
- Organizational skills and the ability to track multiple projects
- Basic Excel/Sheets skills required
- The ability to wear multiple hats and work in a fast paced and changing environment
- English proficiency required. Multilingual proficiency in Portuguese, Spanish and/or German preferred