BitGo is hiring a

Engineering Manager, Blockchain Support Operations

BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. In 2020, BitGo launched Prime Trading and Lending, as well as BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions and supports over 400 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and institutional investors and spans more than 50 countries. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

BitGo is looking for an Engineering Manager who will join our team in Palo Alto, CA.

Responsibilities:

• Collaborate with management, product teams, and other key stakeholders to attend to customer feature requests and issues
• Collaborate with blockchain engineering teams to standardize third-party developers coin onboarding experience
• Manage a remote team of contractors to build our test automation infrastructure strategy
• Transform our coins onboarding process to be streamlined and turnkey, while building towards a self-serve vision that enables our partners in the industry
• Resolve escalations arising from operations and work with various teams to solve problems
• Drive a rigorous practice of thorough documentation and knowledge sharing
• Lead and develop a team of talented and high-impact engineers, providing cultural, technical, and hands-on leadership
• Grow engineers by actively shaping a culture of open communication, craftsmanship, ownership, and accountability
• Manage team goals, project timelines, and delivery dates while ensuring proper allocation of resources and budgets within the team
• Be fully accountable to and drive accountability for KPIs pertaining to service health and uptime, software quality, and test coverage
• Drive accountability for the quality and delivery of the team’s work
• Shape best practices for your team in engineering design and usability, leading by example
• Work closely with company leadership to identify upcoming opportunities and risks
• Align teams to broader company objectives and client expectations

Skills & Experience:

We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.

Required

• Work experience as a manager or similar senior-level position at an engineering department
• 7+ years of professional experience as a software engineer, 3+ years in a managerial role leading engineers
• Demonstrated experience managing and leading development teams
• Proven experience sourcing and hiring top engineering talent, including managerial talent
• Excellent knowledge of the various blockchain protocols and strategies around cryptocurrency-based financial services software
• Experience with architectural patterns of large, high-volume applications
• Proven understanding of business goals and strategy and how that drives direction within an engineering department
• Proven ability to balance business requirements from various independent stakeholders with problems that impede work execution and delivery, while driving the highest ROI initiatives
• Ability to translate a complex arrangement of software components into a cohesive architecture that yields clean, efficient, and highly maintainable code
• Shipped multiple projects and services to large scale consumers
• Strong working knowledge of modern software development methodologies, software design patterns, and SDLC
• A self-starter capable of adapting quickly and being decisive
• Engineering degree in Computer Science or equivalent
• Effective written and verbal communication skills
• A public figure in the blockchain industry is considered a plus

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits* of working at BitGo:

• Competitive base salary, bonus and stock options
• 100% company paid health insurance for employee, partner and dependents
• 4% 401k company match
• Paid parental leave, paid vacation
• Free commute and parking pass; 5 min from Caltrain
• Free custom lunches, dinners and snacks
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and inspiring startup environment

*Benefits vary based on location

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

Apply Now: