Chainlink Labs is hiring a

Web3 Technical Program Manager, Node Operations

As a Technical Program Manager for our Node Operations team, you will lead cross-functional projects designed to improve Chainlink Labs’ operational efficiency and readiness. The role will work on scaling operations for our existing Web3 products as well as scoping operational impact for new oracle initiatives. This role will work with cross-functional partners including Product Management, Security, Compliance, Legal, Engineering, and Developer Ecosystems to guarantee operational readiness. We are looking for Technical Program Managers who are passionate about delivering an excellent customer experience, achieving product objectives, and working with multiple partners.

Your Impact -Work with the Eng Ops and Data Partnerships team to ensure node operators are prepared for new chains, feeds, and data providers.  -Triage and track issues discovered by node operators, and work with Engineering teams to get issues resolved -Host virtual community events such as monthly Q&A sessions on different topics like monitoring, alerting, and external adapter configuration -Own responsibility for designing and implementing new programs in support of the node operator community -Act as a point of contact and intermediary between the node operators and Chainlink Engineering teams -Onboard new node operators, troubleshoot technical issues, and enable their long term success -Create a framework and set of tools to measure and monitor the health of the network -Evangelize the vision and mission of Chainlink to all types of node operators, ranging from the community level to Enterprise teams

About You -Functional comprehension of technical DevOps issues  -Ability to work cross-functionally to tie together stakeholders from business, marketing, and engineering units of the organization -Bachelor's degree or equivalent practical experience -3+ years of working experience in program or project management, product operations, or consulting that worked closely with product and engineering teams -Familiarity with Web3 technologies like blockchain and smart contracts  -Experience managing projects collaborating with technical and non-technical team -Excellent written and oral communication skills -Attention to detail and cross-functional relationship management skills

Our Principles

At Chainlink Labs, we’re committed to the key operating principles of ownership, focus, and open dialogue. We practice complete ownership, where everyone goes the extra mile to own outcomes into success. We understand that unflinching focus is a superpower and is how we channel our activity into technological achievements for the benefit of our entire ecosystem. We embrace open dialogue and critical feedback to arrive at an accurate and truthful picture of reality that promotes both personal and organizational growth.

About Chainlink Labs

Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data.  

This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST).

We are a fully distributed team and have the tools and benefits to support you in your remote work environment.

Chainlink Labs is an Equal Opportunity Employer.

LI-Remote

Apply Now: