Bitpanda Jobs
There are 811 Web3 Jobs at Bitpanda
web3.career is now part of the 
Bondex Ecosystem
As an Austrian-founded company, our company headquarters is located in Vienna, so you'll notice a lot of our roles target here. However, as we also have talent hubs in 9 cities across Europe (Amsterdam, Berlin, Barcelona, Bucharest, Dublin, Krakow, London, Madrid and Milan) many of our positions are open to these locations as well.
Careers at Bitpanda by location
▼| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Bitpanda | Vienna, Austria |
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Bitpanda | Vienna, Austria | $36k - $75k | |||
Bitpanda | Barcelona, Spain | $115k - $186k | |||
Bitpanda | Bucharest, Romania | $36k - $60k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Bitpanda | Vienna, Austria | $81k - $106k | |||
Bitpanda | Vienna, Austria | $57k - $100k | |||
Bitpanda | Vienna, Austria | $63k - $150k | |||
Bitpanda | Vienna, Austria | $72k - $100k | |||
Bitpanda | Barcelona, Spain | $94k - $100k | |||
Bitpanda | Vienna, Austria |
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Bitpanda | Barcelona, Spain | $157k - $186k | |||
Bitpanda | Barcelona, Spain | $76k - $120k | |||
Bitpanda | Bucharest, Romania | $36k - $60k | |||
Bitpanda | Vienna, Austria | $105k - $120k | |||
Bitpanda | Vienna, Austria |
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Your mission
As a Knowledge & Content Management Specialist, you will enable our Customer Care teams to provide world-class customer care by designing lean processes, creating customer-centric content and providing this at their fingertips.
What you’ll do
- Curate, review, and write valuable content for our Helpdesk and Customer Care teams that provides the best possible user experience.
- Design and update internal processes that serve as a foundation for world-class customer service.
- Manage and own the methods (Zendesk, Confluence & Slack) that we use to store and share information within the team.
Who you are
- 2 years+ experience with writing and managing technical content. Copywriting and structured authoring experience with CCMS tools (Zendesk Guide, Confluence) is beneficial.
- Tech-savvy (familiarity with HTML and CSS) & passionate about content creation.
- Champion & implement innovative practices that support knowledge capture and transfer, collaboration and knowledge sharing.
- Excellent writing and communication skills in German and English are required (C2 level).
- Understanding of how to create and maintain customer-centric processes.