Analyst Web3 Jobs in Canada

Responsibilities

• Manage end-to-end onboarding process for all retail and corporate users on the platform in consultation with Customer Support and Compliance
• Review, resolve and/ or escalate alerts or other adverse news screening
• Ensure completeness and accuracy of work, information and documentation obtained within company systems of record. Identify deficiencies and correct them
• Properly disposition, document and record the results of CDD and alert screening
• Escalate to Compliance for high risk customers or situations where judgement indicates unusual or abnormal documentation, responses from customers or positive matches obtained from screening alerts
• Complete EDD reviews in a timely and efficient manner
• Suggest process enhancements and/ or research tools to increase efficiency and/ or accuracy
• Adequately manage daily volumes to company standards to avoid backlogs and customer delays
• Conduct ad hoc projects when required
• Conduct ongoing CDD training for customer support agents professionals and supervisors

Requirements

• Diploma holder or above with major in Banking and Finance, Business Administration or other related disciplines
• Relevant qualification in CAMS, AAMLP Core Level will be an advantage
• Experience in CDD /AML /KYC is highly preferred
• Knowledgeable in Microsoft software (Word, Excel, PowerPoint)
• Strong interpersonal and communication skills with good written and spoken English
• Self-motivated, able to work independently and willing to accept challenges