Web3 Jobs in Massachusetts, United States

What you’ll be responsible for:

The Senior Systems Administrator will help maintain and improve our Macintosh systems, network infrastructure, and end-user support for all remote workers worldwide. We’re looking for an energetic people-person to be able to interface enthusiastically with all levels of users within Circle.

What you'll work on:

• Implement automation to make IT processes repeatable, scalable, and secure
• Troubleshoot issues with OS X, Macintosh hardware, networking, security issues and other needs that arise
• Manage and audit hardware inventory and software site licenses, as well as security and compliance policies
• Provide training to employees, both formal and ad hoc, on software usage and good security practices
• Work with stakeholders to build systems and processes

You will aspire to our four core values:

• Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
• Mindful - you seek to be respectful, an active listener and to pay attention to detail.
• Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
• High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.

What you'll bring to Circle:

• Exceptional interpersonal and communication skills
• 4+ years experience with deployment, configuration projects working with Apple macOS systems and related peripherals
• 3+ years experience in a customer service environment
• 3+ years leading enterprise projects/rollouts
• Experience monitoring and resolving issues in a ticketing system, e.g. FreshService or similar
• Understand management issues for OS X systems, MDM, and using hard drive encryption (FileVault)
• JAMF Certified Casper Technician or previous Casper Suite experience (Kandji)
• Google Apps administration experience
• Configuration management and automation experience using shell scripts or Python

Additional Information:

• This position is eligible for day-one PERM sponsorship for qualified candidates.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

The compensation range below is specific to Boston, MA. Actual starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $105,000 - $140,000

Annual Bonus Target: 12.5%

Also Included: Equity & Benefits (including medical, dental, vision and 401(k)). Circle has a discretionary vacation policy. We also provide 10 days of paid sick leave per year and 11 paid holidays per year in the U.S.