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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Okcoin | San Francisco, CA, United States | $36k - $65k | |||
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Okcoin | Remote | $50k - $87k | |||
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| |||
Crypto Finance AG | Frankfurt, Germany | $50k - $80k |
Okcoin
$36k - $65k estimated
This job is closed
About the Opportunity
Our mission is to help the next billion people experience the future of finance. We’re looking for UX Researchers to help define the future of our products, set strategies, and develop a culture of research driven user experience. We have offices in San Francisco, Miami, Malta, Hong Kong, Singapore and Japan, and while this role is listed in San Francisco, we are remote-first and believe in you working wherever you work best.
We are seeking an experienced UX researcher to help us augment growth initiatives and dive deeper with testing, focused mostly on the Retail experience. In this role you will provide insights around the way customers think about crypto to help them continuously grow in their confidence, knowledge, and applied understanding of crypto and DeFi concepts. And as an instrumental part of the team, you'll also advising on roadmaps and key decision-making in support of crypto customers and how they seamlessly buy, sell, and trade crypto with confidence. Success will be measured by designing, executing, and sharing out research cross-company which helps to move the needle on user-centric and growth KPIs, as well as being an ambassador for integrating research across teams.
What You’ll Achieve
- Embed yourself in product squads to deeply understand and prioritize research needs around the average crypto buyer and how to optimize their user journey
- Use research to identify and solve general UX problems, working in tandem with Content Strategists, Designers, Product Managers, and Marketing to optimize overall UX including design elements and copy through rapid user testing/prototyping
- Leverage ongoing usability testing and research to make recommendations around how to best educate and build for current and future Retail users across personas and markets, through content, copy, design, and UX optimizations
- Partner with the broader Research team on foundational, mixed-methods crypto research
What We Look For In You
- 3-5+ years of UX research experience; ideally in a product setting
- Confident with end-to-end research design utilizing various mixed-methods like usability testing, in-depth interviews, focus groups, card sorts, ideation sessions, ethnographies, A/B testing, and survey research
- Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development and design process
- Sensitivity to nuances and implications of language/diction and what customers are and aren’t saying when it comes to their understanding of often complex concepts (and how to translate this into meaningful product/copy/design changes)
- Ability to not only report on data and insights, but have ‘bigger picture’ understanding of what the strategic impact is, and how we can fill in the ‘why’ behind the data with existing or future user research findings
- Deep understanding of how to incorporate complex technical, financial, and business requirements and terms into research, in a way that is approachable and empathetic to research participants/internal audiences
- Actively seeking a fast-paced, constantly evolving work environment which is never boring nor predictable
Who We Are
Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone. We make it easy to buy and sell crypto and provide access to passive income earning opportunities.
Our growing Research team works to swiftly deliver research-backed insights regarding our current and potential users to stakeholders across Product, Experience, and Marketing teams. We are charged with constantly measuring, testing, and iterating to optimize the overall global user experience. We are a multi-cultural and remote/decentralized team with a passion for making Bitcoin, crypto, and DeFi accessible to all.
Nice to Haves
- Fluency in Mandarin
- Experience using quantitative research methods
- Experience crafting user research for fintech, investment platforms, or crypto products
- Deep-dive understanding of Bitcoin, crypto, DeFi, and/or blockchain technology
- Experience working with global teams across offices and timezones (specifically with partners in the APAC region)
Highlights of Perks and Benefits
- Market competitive total compensation package
- Comprehensive insurance package including medical, dental, vision, disability & life insurance (Company pays 100% for employee/80% for dependents)
- 401K with company contribution
- Flexible PTO policy, company paid holidays, and flexible hours
- UberEats Program
- Paid Parental Leave
- Employee Referral Bonus Program paid in BTC
- Company Donation Match
- More surprises when you join!
Okcoin Statement
Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Do blockchain developers work from home?
Yes, many blockchain developers work from home, especially in the current times where remote work has become more common due to the pandemic
The nature of blockchain development allows developers to work from anywhere in the world as long as they have a good internet connection and the necessary tools to do their work
In fact, many blockchain companies have fully remote teams and offer flexible work arrangements
This allows them to hire talented developers from all over the world without being limited by geographical location
However, it's important to note that not all blockchain development jobs are remote
Some companies may prefer to have their developers work on-site for security or other reasons
So, it's important to carefully read the job description and requirements before applying to ensure that you're comfortable with the work arrangements.