Crypto.com is hiring a

Web3 Global Payment Partnerships - Head of Europe

The Team:

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10 million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time. Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. Crypto.com is headquartered in Hong Kong with offices in Singapore, Miami, Johannesburg, Shenzhen, Dubai, Seoul, Tokyo, and Sao Paulo, with a 2000+ strong team.

The Global Business Services team is responsible for the expansion, optimization, and management of Crypto.com’s fiat payment products and loading channels around the world. When crypto.com expands into a new market, it’s the GBS team leading the efforts. The GBS team consists of the company’s country and regional GMs, Product Leaders, and a senior financial systems Project and Architectural team working all over the globe.

The Role:

You will be reporting to the Head of Global Payment Partnerships and you will be leading the Payment Partnership Team in Europe and UK. This is a senior level role and this candidate should have demonstrable experience in payment acceptance, including a proven-track record of working with relevant parties of the payment processing value-chain (card networks, acquiring/issuing banks, payment processors/gateways, etc.). The candidate should have strong knowledge of the regulatory requirements in Europe across different regulating bodies and be able to work together with the regional GM to set the strategy and structure for the payment partnerships across the region including SEPA, Paymnent Service Directives, and Open Banking to bring in best in class solutions and user experiences to the Crypto.com platform. Strong network of industry contacts required.

Your Responsibilities:

• Leading Crypto.com’s loading channels across Europe and UK through the development of partnerships in market and cross-border. You will need to understand traditional and non-traditional payment services. This includes domestic card acquiring, bank to wallet, mobile payment, and global non-traditional purchase and loading channels.
• You will be working with country leadership to Identify opportunities and develop partnerships to improve the customer fiat loading experience by reducing friction or enabling access through traditional and new pay-in and pay-out networks by leveraging your current and future payment networks globally.
• Evaluate the loading experiences for crypto.com’s customers, including new/alternative payment methods evaluations, changes in acceptance trends that could impact the paying experience online and must have general awareness of the payments industry.
• Apply your data driven mindset, technical background and UX approach and to create the best possible experience for the end customers.

• Building of successful relationships throughout the company across all functions and jurisdictions, persuasion and influencing of others to negotiate solutions, communicate complex information to all levels across the business.
• Be an evangelist for the industry and open up new channels for customer acquisition and partnerships.

• Bachelor’s degree
• MBA preferred
• 10 – 15 years of experience in a similar role and recognized within the payments industry
• Self-starter and takes end-to-end ownership of your projects with little direction.
• Highly experienced with the major network acquiring solutions and processes, from an acceptance, process, risk, and enablement standpoint.
• Experienced in global payment purchasing and loading networks.
• Experience in local and global non-traditional payment products.
• Be open to non-traditional working hours as you will be supporting multiple markets across time-zones.
• Have excellent interpersonal and communicational skills with an analytical mindset and high work ethic.
• Ability to learn and adapt to evolving responsibilities related to keeping pace with shifting market requirements.

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