Okcoin is hiring a

Web3 IT Support Technician

Who We Are

Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 20 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.

Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Malta, Hong Kong, Singapore, Japan, and Korea, but we believe in you working wherever you work best.

About the Team

Our IT support team is responsible for supporting the global Okcoin team’s daily IT operation, working with the Compliance and Legal team for any IT related requirements from regulation compliance and license application.

About the Opportunity

The successful candidate will help Okcoin build world class secured IT environment to protect Okcoin’s and our customers’ information and data. You must have strong prioritization skills and willingness to roll up sleeves to get the job done, like to take the ownership of IT support operation tasks.

What You’ll Be Doing:

• The main responsibility of the role is to install, manage, maintain, monitor the IT infrastructure for all Okcoin entities and sites.
• Provisioning software and hardware for new hire
• Work with HR for the offboarding process including deprovisioning terminated user access
• Troubleshoot systems/software/hardware issues including MacOS, PC/Windows, Google Suite, OKTA, JAMF, Zoom, KnowBe4, DUO, Coda
• Provide IT support related to compliance audit and license application

What We Look For In You:

• 1-3 years corporate IT Desktop Support/System Administration
• Familiar with MacOS, Windows, common applications such as Google G Suite, OKTA, JAMF, AWS etc
• Good communication skills, team oriented

Nice to Haves:

• Experience working with teams across offices/globally and time zones.
• Experience deploying IT security solutions from scratches
• Fluent in Mandarin and English

Highlights of Perks and Benefits:

• Market competitive total compensation package
• 100% company paid individual medical, dental, & vision insurance coverage
• Training & Development Reimbursement
• PTO, company paid holidays, and flexible hours
• UberEats Program
• Parental Leave
• Employee Referral Bonus Program
• Company Donation Match
• More surprises when you join!

Okcoin Statement:

Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Apply Now: