ai analyst backend bitcoin blockchain community manager crypto cryptography cto customer support dao data science defi design developer relations devops discord economy designer entry level erc erc 20 evm front end full stack gaming ganache golang hardhat intern java javascript layer 2 marketing mobile moderator nft node non tech open source openzeppelin pay in crypto product manager project manager react refi research ruby rust sales smart contract solana solidity truffle web3 py web3js zero knowledge
| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
TON Foundation | Remote | $91k - $180k | |||
Dcentralab | Remote | $96k - $104k | |||
Number Group | Remote | $120k - $200k | |||
Bcbgroup | Remote | $90k - $90k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Raiku | London, United Kingdom | $77k - $180k | |||
Zengo | Remote | $84k - $90k | |||
Exodus | Remote | $150k - $119k | |||
Spearbit | Remote | $200k - $250k | |||
Coinbase | Remote | $186k - $218k | |||
Coinbase | Remote | $152k - $179k | |||
Telcoin | Remote | $100k - $150k | |||
Exodus54 | Remote | $150k - $9999k | |||
Chainlink Labs | Remote | $122k - $150k | |||
Lazer | Canada | $87k - $93k | |||
Re7 Capital | Remote | $87k - $93k |
TON Foundation
$91k - $180k estimated
What we're looking for
CX Automation & AI Engineering Lead will lead the design and implementation of scalable support systems and intelligent automation. This role requires fluency in backend development, AI tool integration, and system architecture to power exceptional customer experiences across digital and community channels.
Responsibilities
- Architect and implement automation workflows to reduce manual load and improve response times.
- Build, deploy, and optimize AI-powered chatbots, virtual agents, and agent-assist tools.
- Integrate APIs across support platforms (Telegram, X, GitHub, etc.) and back-end systems.
- Organize and index knowledge assets to power AI tools and self-service capabilities.
- Ensure system scalability, security, and maintainability for global, high-volume use.
Qualifications
- Excellent English communication skills
- Languages: Java, JavaScript (Node.js); TypeScript, Python (optional).
- Frameworks: Express.js, Spring Boot, FastAPI
- AI/ML: Experience with LLM APIs (e.g., OpenAI, Anthropic), vector databases, prompt engineering
- Automation & Integration: Zapier, Retool, custom API orchestration, webhooks
- Infrastructure: AWS (Lambda, API Gateway, DynamoDB), Docker, GitHub Actions, Terraform (bonus)
- Databases: PostgreSQL, Redis, MongoDB
- Monitoring & Observability: Grafana, Datadog, Sentry
- Support Stack: Zendesk, Intercom, Salesforce Service Cloud (preferred)
Preferred Qualifications
- 4-8 years in backend development or platform engineering roles.
- Experience building production-grade automation systems for support, CX, or operations.Familiarity with identity systems (SSO, OAuth, KYC integrations).
- Experience with Web3 environments or blockchain customer ecosystems is a strong plus.