Customer Support Careers at Binance
There are 149 Web3 Jobs at Binance
| Job Position | Company | Posted | Location | Salary | Tags |
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Binance | Bogota, Colombia |
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Binance | South East Asia |
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Binance | South East Asia |
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Binance | South East Asia |
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| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Binance | South East Asia |
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Binance | South East Asia |
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Binance | Krakow, Poland |
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Binance | Eastern Europe |
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Binance | Buenos Aires, Argentina |
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Binance | Vancouver, Canada |
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Binance | Latin America |
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Binance | CIS Region |
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Binance | Taipei, Taiwan |
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Binance | Amman, Jordan |
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Binance | South East Asia |
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Customer Service Representative (Spanish and English)
Argentina, Buenos Aires / Colombia, Bogota
Customer Support – Customer Support /
Full-time: Remote /
Remote
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Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
Binance is a client-facing business, and Customer Service is extremely important for us.
We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is conducted via the ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Support will be in Spanish, and we are looking for candidates with high proficiency. One extra language proficiency is much preferred.
Responsibilities:
- Handle back office tickets, and provide 7*24h online enquiry and email reply services to customers.
- Handle customer enquiries, advice and suggestions via email or online tools.
- Support other business units with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.
- Handle customer complaints, special cases or ad hoc tasks.Â
Requirements:
- Bachelor degree or above.
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.
- High level of honesty and integrity. Proactive and meticulous.
- A sense of responsibility and team work spirit.
- Ability to work under pressure, strong communication skills and exceed beyond expectation.
- Passionate for the customer service industry and can work under different work shifts, including night shifts.
- Positive about the crypto industry.
- Personal or professional experience with cryptocurrency.
- Proficient in English language.
Working at Binance
• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
• Tackle fast-paced, challenging and unique projects
• Work in a truly global organization, with international teams and a flat organizational structure
• Competitive salary and benefits
• Flexible working hours, remote-first, and casual work attire
Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth.
Apply today to be a part of the Web3 revolution!
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
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