Ripple Jobs in London, United Kingdom

THE WORK

In this role, you will lead/manage a team that oversees the infrastructure, Internal Development Platform and continuous availability and reliability for the XRP Ledger, RippleNet services and other Ripple products. The role will span overseeing the development and reliability of key infrastructural components related to compute, build, integration, deployment , secure access among others. You are someone who is acutely focussed on site reliability but also have a close pulse on the internal engineering experience, and make good tradeoffs on what to build and why. You have good mechanisms to assess reliability, availability , latency and cost and ensure the right instrumentation is in place to enable these to be reviewed and improved. You are a force multiplier for developers and application owners in the organization.

WHAT YOU’LL DO

• Lead and inspire a team of Infrastructure engineers to continuously deliver availability and reliability of Ripple products
• Building and operating production software at internet scale
• Balancing bias to action with the ability to make well-informed bets
• Collaborating closely with our key partners as well as engaging directly with engineering customers to understand their needs and improve their experience
• Owning, creating and maintaining processes & tooling for infrastructure organization, adding your own tooling and processes. 
• Support operations for infrastructure features and services
• Build in observability for internal infrastructure services as well as provide related observability frameworks for applications
• Minimize our mean time to resolve incidents by reacting to monitoring alerts, problems reported by employees or customers in a timely manner

WHAT YOU'LL BRING: 

• Strong familiarity with AWS tools and services
• 10+ years of total experience with 5+ years of management experience in building and leading diverse software infrastructure engineering teams. 
• Experience building & operating highly reliable distributed systems in a cloud environment
• Customer-focused curiosity, passion for technology, pragmatic thinking, ability to jump into an ambiguous area, and break down complex problems
• Demonstrated experience in improving the reliability and operational automation of complex, multi-tier systems
• A strong product mindset along with experience in delivering large complex projects collaborating with a variety of cross-functional stakeholders that are technology, operations or business focused.
• Experience with monitoring systems and incident management
• Experience operating software as a service
• Experience working in the finTech a plus
• Experience participating in on-call(Your daytime) incident response