At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.
We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.
We are currently seeking an experienced Community Manager with an interest in the crypto industry to join our team. This role focuses on managing and expanding our local online and offline OKX communities in Netherlands.
What You’ll Be Doing:
Responsibilities will include moderating forums, chat groups, and social platforms, organizing online events, collaborating with internal teams, sourcing KOL leads, and providing valuable market insights. If you have a passion for community engagement and the crypto landscape, we invite you to explore this exciting opportunity with us!
Manage OKX Netherlands community operations.
Grow the local online and offline OKX Netherlands community by building a new user conversion strategy.
Drive interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement.
Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
Explore new community-friendly platforms and groups to facilitate the expansion of OKX's local user base and influence.
Organize online events, assist in offline meet-ups, and conduct product and service surveys.
Provide user feedback and market insights.
Suggesting new ways to promote company offerings to the community and to reach measurable value.
Support KOL leads sourcing.
Support OKX products' educational content creation.
What We Look For In You
Minimum of 2 years of professional experience in customer support
Previous experience with key social media channels (Twitter, Telegram, Discord)
Exceptional communication skills and strong interpersonal skills.
Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible
Native or advanced level in Dutch and English.
Nice to Haves:
Experience working across time zones and cross-cultural teams
Bonus points if you have previously worked at a crypto exchange!
Passionate about blockchain technology and the crypto payments space
Perks & Benefits
Competitive total compensation
More that we love to tell you along the process!
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