Web3 Jobs in Poland

The team ❤️

This is a new role/team being created, to facilitate the next stage of our growth. We are currently migrating from generalist roles to specialists, hence the creation of this new team.

The Customer Onboarding Team is responsible for the successful onboarding of our business partners and consumers in accordance with our risk based approach. The analyst will be responsible for the smooth, effective and efficient onboarding journey.

What you’ll do 👀

• The efficient onboarding of both consumer and partners within agreed SLA’s
• Conducting EDD on all high risk customers
• Managing the EDD and other exception queues
• Liaising with with e-KYC vendor when needed
• Proactively feeding date back into the programme

You should apply if ✅

• Customer onboarding experience ideally in the Fintech or Financial Services industry
• ACAMS / ACFCS or ICA accreditation
• Experience with e-KYC vendor solutions
• Detailed understanding of regulatory requirements in relation to KYC
• Excellent written and verbal communication skills in English.
• Interest in crypto
• Comfort and belief to challenge the status quo
• First-rate decision making skills, bias for action and sound judgement.
• Be flexible & open minded approach
• Data driven approach
• Ability to demonstrate alignment to MoonPay values
• Able to work well independently and as part of a team.

Research has shown that women are less likely than men to apply for this role if they do not have solid experience in 100% of these areas. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learnt, diversity cannot.

We promote a diverse and inclusive culture at MoonPay.

Logistics 🛠

Unfortunately, we are unable to offer visas of any kind at this time!

Our interview process takes place on Google Hangouts and tends to consist of the following stages:

• Recruiter call (20-30 minutes)
• Initial screen (30-45 minutes)
• Final interview (30-45 minutes)

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance