Sales Web3 Jobs in United Kingdom

Competencies

Values

• Accountable: Takes responsibility for efficiently carrying out the roles, to meet and exceed the expectations of colleagues and intermediaries
• Aligned: Focused on delivering outstanding outcomes and a brilliant experience for all stakeholders
• Approachable: Exhibits friendly dialogue with our stakeholders, intermediaries and colleagues and shares our knowledge and expertise where appropriate
• Good teamplayer: Proactive member of the team, looking to assist individuals within the team
• Open and transparent: Open to new thoughts and ideas whilst finding new ways for their ideas to work and willing to listen to others. Transparent in all dealings within their role

Qualifications / Knowledge

• Background in financial trading systems and software
• Awareness and passion for blockchain and cryptocurrency
• Demonstrating pro-activity and accountability
• Knowledge of Financial services/trading industry
• Crypto (Desirable)
• Project Management

Systems

• CRM software
• SQL

Compliance

• An understanding of compliance with all relevant regulations, policies and procedures

Core Competencies / Skills

• Motivation to succeed and deliver results in line with expectations
• Experience in creating new client support processes
• Experiencing supporting customers with technical and product issues
• Experience with different channels of support
• Ability to work under pressure with strong attention to detail
• Effective communicator with strong emotional intelligence
• Good organisational skills with the ability to manage tasks effectively
• Ability to understand challenging problems, find solutions and drive process improvement

Ethics

• Maintains and promotes high ethical standards by demonstrating honesty, integrity and fair dealing at all times internally and externally, promoting and enhancing the good reputation of the business