Bitcoin Depot is hiring a
Web3 Customer Marketing Manager

Compensation: $40k - $62k estimated

Location: Atlanta, Georgia, United States

Customer Marketing Manager

Bitcoin Depot (bitcoindepot.com) is the world’s leading cryptocurrency ATM network. Based
in Atlanta, GA, our business and our teams are rapidly expanding, and we are looking for a
Customer Marketing Manager (CMM) to join our dynamic Marketing team and help us Bring
Crypto to the Masses™.

The CMM will report to the Sr. Integrated Communications Manager and lead understanding of
our customers (people who use our kiosks for cryptocurrency transactions) and our host partners
(those companies that allow our kiosk to be place on their grounds). The CMM will be
responsible for understand those groups, placing them is segments, owning the appropriate data
and research, creating personas for the segments, determine customer lifecycles, and developing
actionable insights. This success candidate will also serve as Bitcoin Depot’s SME for these
groups and help cascade their insights throughout the organization.

If you consider yourself a seasoned marketer and have an incredible work ethic, perhaps this rare
opportunity is for you. But I warn you, we’re looking for all-stars, not the average.
This position will work in our Atlanta office. Working from home may also be a consideration
for the right candidate.

The successful candidate must have...
Bachelor’s degree in marketing, advertising, communications, or a related field
5 - 8 years of related experience in a fast pace working environment (i.e. agencies)
Strong work ethic (a “That’s not my job.” attitude will not work at Bitcoin Depot.)

And it would be a big plus if you had any of these…
MBA level education
Cryptocurrency experience
Experience with Microsoft Office, Google Suite, and Slack
Experience managing vendor partner relationships
Excellent writing and presentation skills

Position responsibilities:
  • For Bitcoin Depot customers: through data and research, understand and segment our customers, identify personas for those segments, and identify customer lifecycles
  • For Bitcoin Depot host partners: analyze data to determine audience segments, identify audience lifecycles, assist the Sales department with understanding host partners
  • Serves as primary marketing customer advisor to multiple business functions on the appropriate campaign objectives and process required to support the campaign strategy
  • Own the customer journeys, lifecycles, and segmentation efforts—be our SME
  • Works closely with the Marketing team to integrate customer insights to cross-functional teammates
  • Cascade integrated communications information throughout the Bitcoin Depot organization
  • Develops and maintains strong, collaborative relationships across the organization, vendors, and industry professionals.
  • Identifies trends, patterns, and correlations to develop actions with key stakeholders that will improve customer understanding
  • Assist in the development of internal processes that improves Marketing output
Benefits:
401K Matching
Generous PTO
Health benefits offered with a company contribution towards premiums
Wellness benefits
Revenue Sharing Plan
Casual dress environment when in office
Monthly company celebrations
Advancement opportunities based on results
Weekly catered lunches
Premium coffee and tea provided by Buckhead Beans


Apply Now:

This job is closed

Compensation: $40k - $62k estimated

Location: Atlanta, Georgia, United States

This job is closed


Benefits: Pto, 401k


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