Casa Inc. is hiring a

Web3 Marketing Community Manager

Meet Casa, the leading bitcoin and ethereum security company that offers members unparalleled control over their digital wealth. Our team combines deep security expertise, human-centered design, and exceptional customer service to empower our members and build lifelong relationships with them.
We are looking for a qualified Community manager to join our team. If you are a crypto-savvy professional, experienced in social media, community chat tools like Discord and Telegram, managing in-person events, we would like to meet you. To excel in this position you must have exceptional oral and written communication skills and develop engaging content. You should be a “people person” with great customer service skills and the ability to moderate online and offline conversations with our community. We can’t wait to hear from you if you have the ability to act as a face and voice of our brand, manage all community interaction, and help Casa build a community that is exciting and valuable to be a part of.
This position is 100% remote and reports to our Director of Marketing.
Salary Range: $75K-95K (with the 50th percentile being $85K)
What You'll Do

• Set and implement social media and community campaigns to align with marketing strategies, including but not limited to: Twitter, Discord, Telegram, Reddit, Meta, LinkedIn
• Define and execute vision and strategy for community engagement on various platforms in a way that will help Casa grow it’s community and user base
• Organize and participate in events to build community and boost brand awareness
• Provide engaging text, image, and video content for social media accounts
• Respond to comments and customer queries in a timely manner
• Educate the community on Casa’s product and features as we grow the company to meet the needs of the crypto community
• Build relationships with customers, potential customers, influencers, brand ambassadors, industry professionals and journalists
• Stay up to date with technology, security, and crypto trends
  
  

Internal Team Collaboration

• Work with Client Service and Sales teams to stay updated on customer needs and personas, to understand how best to build a community with our members
• Work with the Product team to share product ideas from the community, and to market new features to our community
• Create robust reporting to educate the company on benchmarks, KPIs, and ongoing experiment results
• Work with the revenue teams to grow our Lead Generation results through community management
  
  

WHO YOU ARE

• A Bachelor's degree and/ or 3+ years of social media or community manager experience at a fast paced company or startup
• Deep understanding and enthusiasm of ethereum (ETH), bitcoin (BTC), and other crypto communities and audiences
• Eagerness to join and communicate actively within the above crypto communities on behalf of Casa
• Proven work experience as a community manager
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series)
• Ability to identify and track relevant community metrics, including website traffic and online customer engagement metrics
• Hands-on experience with social media management for brands
• Extensive knowledge of online marketing and marketing channels
• Experience working in fast-paced startup environments: we are innovating every day. Team members must be comfortable (or willing to be uncomfortable) in unknown territory, be willing to try new things, and eager to ideate and solve problems together
• Excellent written and verbal communication skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Ability to travel to in-person events, trade shows, and conferences
  
  

Nice to Have

• Pre-connected with existing ethereum and bitcoin or other crypto communities
• Experience working at a Web3 company
• Experience creating and running events
  
  

Why Casa?
At Casa, our mission is empowering individuals to secure their digital sovereignty, and we empower our employees to do their best work.
Ownership. Private key management is the beginning of a future you can truly own, and at Casa, everyone has a role. We offer equity opportunities so our employees can benefit from what we are building together
Community. Inclusivity is important to us.We value each other and our contributions. Our team, known as the Casa Space Fleet, brings out the best in everyone while having plenty of fun along the way
Rest and Relaxation. We believe in the power of personal time, so we offer as much flexible time as you need. We encourage you to take at least 3 weeks off a year
Health Benefits. We provide medical coverage with FSA options, dental, vision, and access to mental health providers
Setup for Remote Success. Our team is both decentralized and effective. We reimburse up to $400 for anything you need to set up your home office
Investment Avenues. We partner with resources so you can invest a portion of your paycheck in bitcoin, and we also have the more traditional 401(k) option
Maternity/Paternity Leave. We provide 12 weeks for maternity / 4 weeks for paternity

• As Casa is a fully remote company hiring candidates around the world, our perks and benefit packages may adjust based on your location
  

Casa is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status

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