Superlogic Jobs

About Us

Superlogic is the premier provider of world-class experiential inventory and rewards technology. Our B2B2C experiences marketplace helps brands bring the best of global music, sports, dining and culture to consumers with the click of a button. Backed by American Express and Warner Music Group, Superlogic is transforming consumer engagement.

Superlogic.com

About the Role

We’re looking for a highly organized, client-focused Account Manager with crypto industry experience to support the launch and growth of key partner accounts. In this hybrid role blending account management and project execution, you’ll be the bridge between our internal teams and external clients—driving successful deployments, maintaining strong relationships, and ensuring exceptional performance and retention.

We’re looking for a crypto-fluent Strategic Account Manager. You’ll work alongside our Head of Business Development to support high-value partners—from pre-sale calls through onboarding and long-term growth. You’ll support high-profile crypto partners from first conversation through launch and beyond.

This is not a product, engineering, or sales role. You’ll be the relationship lead and operational quarterback—confidently explaining our platform to crypto-savvy clients, supporting deployment, and ensuring account success over time.

💡 If you’ve ever been “the translator” between tech, product, and external partners—this role was built for you.

Key Responsibilities

Client Onboarding & Launch Support: Manage the end-to-end deployment of white-label crypto platforms, including API integrations, hosted page builds, and internal launch timelines.

Project & Workflow Management: Track deliverables across multiple stakeholders, ensuring launch and campaign timelines are met.

Client Relationship Management: Serve as a trusted advisor to partners, providing proactive communication, support, and strategic recommendations to grow account value.

Performance Monitoring & Insights: Analyze account performance metrics and content fulfillment, providing actionable insights and recommending new experiences to maximize engagement and investment.

Data QA & Reporting: QA client dashboards and support custom reporting needs with accurate, insightful data analysis.

Profitability Oversight: Monitor and review account profitability, ensuring performance aligns with internal benchmarks.

Industry Knowledge & Relevance: Understand trends in crypto, banking, card networks, and retailers to engage meaningfully with client priorities.

Event Support: Coordinate and curate partner-related events and activations as needed (e.g., Private Networking Club events).

Required:

• 3–6 years of experience in account management or project/account coordination, ideally in a startup, fintech, or crypto-related environment
• Experience launching technical products or platforms, including API or SaaS deployments
• Excellent written and verbal communication skills, with a track record of client relationship success
• Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities
• Analytical thinker with the ability to interpret data and deliver performance insights
• Comfortable in a fast-paced, evolving environment with minimal hand-holding
• Crypto-native or strong working knowledge of the crypto/web3 ecosystem

Bonus/Preferred:

• Bonus: Familiarity with card issuing, payment networks, or loyalty/rewards programs

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Work From Home
• Wellness Resources
• Stock Option Plan

Superlogic is an equal opportunity employer.

We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.