Customer Support Web3 Jobs in Hong Kong
36 jobs found
ai analyst backend bitcoin blockchain community manager crypto cryptography customer support data science defi design developer relations devops discord economy designer entry level erc erc 20 evm front end full stack gaming ganache golang hardhat intern java javascript layer 2 marketing mobile nft node non tech pay in crypto product manager project manager react research ruby rust sales smart contract solana solidity truffle web3js zero knowledge
| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Crypto.com | Hong Kong, Hong Kong | $129k - $149k | |||
Crypto.com | Hong Kong, Hong Kong | $104k - $106k | |||
Crypto.com | Hong Kong, Hong Kong | $87k - $92k | |||
Crypto.com | Hong Kong, Hong Kong | $104k - $118k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Finoverse | Hong Kong, Hong Kong |
| |||
Crypto.com | Hong Kong, Hong Kong | $84k - $150k | |||
Crypto.com | Hong Kong, Hong Kong | $36k - $54k | |||
Crypto.com | Hong Kong, Hong Kong | $13k - $27k | |||
Chainlink Labs | Hong Kong, Hong Kong | $72k - $90k | |||
Animoca Brands Limited | Hong Kong, Hong Kong | $90k - $150k | |||
OKX | Hong Kong, Hong Kong | $63k - $102k | |||
Animoca Brands Limited | Hong Kong, Hong Kong | $45k - $82k | |||
Auros | Hong Kong, Hong Kong | $79k - $79k | |||
Gate.io | Hong Kong, Hong Kong |
| |||
Gate.io | Hong Kong, Hong Kong | $54k - $80k |
Crypto.com
$129k - $149k estimated
QA Support Engineer
Hong Kong, Hong Kong SAR
Engineering – Exchange /
Full-time /
Hybrid
Apply for this job
The exchange team develops and maintain a cutting-edge trading platform. With a global presence across APAC, EMEA and North America, the team has since grown with the goal to provide a seamless and secure trading experience for our clients.
Responsibilities
- Collaborate with QA manager and development teams to understand product features and architecture.
- Write, execute, and maintain test cases using JBehave/Cucumber frameworks.
- Contribute to automation testing pipelines to reduce manual regression efforts.
- Derive meaningful test scenarios based on crypto trading business logic and system workflows.
- Perform functional, regression, integration, and end-to-end testing for components such as Order Gateway, Execution Algo, Market Data, Risk, and Middle Office.
- Help monitor and improve test coverage across services.
- Assist in bug reproduction, investigation, and work with developers on root cause analysis.
- Participate in regular test cycle planning and release validation processes.
Requirements
- Must-Have Skills
- Basic understanding of crypto trading workflows, including exchange matching, order lifecycle, and execution logic.
- Familiarity with middle office processes such as trade reconciliation.
- Hands-on experience with BDD frameworks such as Cucumber or JBehave.
- Experience in writing test cases and test scenarios independently.
- Some experience or coursework in test automation, preferably using Java-based tools.
- Familiarity with CI/CD pipelines and source control (e.g., Git).
- Strong problem-solving and communication skills.
- Detail-oriented and able to follow through on issues with discipline.
- Nice-to-Have Skills
- Knowledge of FIX, WebSocket, or REST protocols used in trading systems.
- Experience working in Agile environments.
- Exposure to test coverage reporting tools (e.g., Jacoco, SonarQube).
- Previous internship or project experience with financial systems or backend testing.
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Work Perks: crypto.com visa card provided upon joining
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: crypto.com visa card provided upon joining
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
Apply for this job