Crypto Jobs at Crypto.com
There are 1,695 Web3 Jobs at Crypto.com
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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Crypto.com | United States | $63k - $75k | |||
Crypto.com | United States | $105k - $120k | |||
Crypto.com | United States | $21k - $54k | |||
Crypto.com | Hong Kong, Hong Kong | $72k - $87k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Crypto.com | Hong Kong, Hong Kong | $62k - $77k | |||
Crypto.com | London, United Kingdom | $79k - $79k | |||
Crypto.com | Sofia, Bulgaria | $72k - $73k | |||
Crypto.com | Hong Kong, Hong Kong | $129k - $149k | |||
Crypto.com | United States | $98k - $180k | |||
Crypto.com | London, United Kingdom | $126k - $135k | |||
Crypto.com | Sydney, Australia | $105k - $162k | |||
Crypto.com | Hong Kong, Hong Kong | $104k - $106k | |||
Crypto.com | Dallas, TX, United States | $90k - $110k | |||
Crypto.com | Hong Kong, Hong Kong | $76k - $110k | |||
Crypto.com | United States | $91k - $115k |
Crypto.com
$63k - $75k estimated
VIP Account Manager
United States
Marketing – Growth /
Hybrid
Apply for this job
We are seeking a customer-obsessed, performance-driven Account Manager to join our growing VIP Account Management team. In this role, you will own a book of high-value customers of our Main App, delivering white-glove service to maximize client satisfaction, retention, and revenue growth. Your mission is to build deep, trusted relationships with top-tier customers, helping them to unlock more value through tailored support, insights, and product engagement. This is a high-impact role for someone who thrives at the intersection of client service, performance accountability, and the fast-based world or crypto.Â
Key Responsibilities:
Client Relationship Management:
- Manage and grow a portfolio of high-value traders, acting as the main point of contact and advocate for each client.
- Deliver concierge-level support and guidance, offering proactive outreach and rapid response to client needs.
- Provide personalized insights, market intelligence, and platform tips to drive engagement and deepen client loyalty.
Performance & Revenue Growth:
- Identify and execute on cross-sell and upsell opportunities that align with client needs and behaviors.
- Monitor client usage and AUM to uncover growth opportunities and retention risks.
- Drive product adoption and trading frequency by surfacing relevant features and tools.
Client Strategy & Collaboration:
- Track client satisfaction through NPS and qualitative feedback loops, driving continuous improvement in service delivery.
- Work closely with Product, Marketing, Risk, and Compliance to deliver a seamless client experience and elevate the voice of the customer internally.
- Help grow the business through referrals, network expansion, and deep relationship-building.
Requirements
- 4+ years of experience in client-facing roles such as account management, relationship management, sales, or customer success—ideally in crypto, fintech, trading, or financial services.
- Proven ability to manage high-value/HNW clients with exceptional service standards.
- Deep understanding of crypto markets and trader behaviors (or strong eagerness to learn quickly).
- Fluent in one or more languages relevant to your regional market; strong cultural awareness and appreciation required.
- Highly organized, data-driven, and performance-oriented.
- Confident communicator and trusted advisor with strong interpersonal skills.
- Ability to thrive in a dynamic, fast-paced, and compliance-conscious environment.
Apply for this job