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ClayStack
$0k
This job is closed
- Manage while collaborating and supporting moderation in our Discord and Telegram
- Collaborate with various departments to improve moderation as a whole, establish best practices, standard operating procedures, etc. and improve on documentation/processes/practices as needed
- Track and analyze moderation reports to understand the health of the community, then share these reports with Project Leadership
- Collaborate with Marketing, Community, etc. on community communication, public documentation, etc. for community moderation actions, address toxicity/harassment concerns, and more
- Liaise with internal teams to manage information and feedback flow
- Triage and respond to questions or concerns regarding moderation in a variety of spaces (Discord, Telegram, emails, etc.)
- Collaborate with the Community to address and respond to safety concerns as needed
Requirements
- Moderate during 12:30 pm UTC - 8:30 pm UTC.
- So most likely to live in either North or South America to be moderating during this time range.
- Excellent communication and writing skills (English required, other languages a plus)
- Passion for blockchain, web3 technologies and decentralized governance solutions.
- Ability to multi-task and perform under pressure
- Strong interpersonal and relationship-building skills
- Organized, detail-oriented, resourceful, and a self-starter
- Ability to work independently in a fast-paced, remote, and global team
Bonus
- Experience managing social media channels
- Experience developing creative content strategies and methods of engagement
- Experience working with crypto communities
- Experience developing content and managing a content strategy
To apply please follow this link: https://apply.workable.com/claystack/j/EACEF4D517/
ClayStack focuses on Finance Technology, Blockchains, Fin Tech, and Blockchain / Cryptocurrency. Their company has offices in Singapore. They have a small team that's between 11-50 employees. To date, ClayStack has raised $5.2M of funding; their latest round was closed on July 2021.
You can view their website at https://claystack.com or find them on Twitter and LinkedIn.