Discord Web3 Jobs in Asia

As our IT Administrator, you'll be responsible for managing office IT infrastructure while working closely with our cybersecurity and infrastructure teams. You'll ensure smooth and secure access to both office and cloud resources, playing a crucial role in maintaining an efficient work environment for our fast-growing team.

We don’t micro manage, and as such, we are looking for a self-starter that can get the ball rolling on their own.

• Ensure seamless IT operations for our 30+ person team
• Collaborate with cybersecurity and infrastructure teams to maintain secure systems
• Streamline technology and access management for team members
• Build scalable IT solutions that support our rapid growth

Responsibilities

• Manage office network infrastructure and hardware
• Collaborate with cybersecurity team to implement security policies and controls
• Coordinate with infrastructure team on cloud access management (AWS, etc.)
• Handle hardware inventory and procurement (laptops, monitors, phones, peripherals)
• Administer and maintain business-critical services: 
  • Core productivity suites (Google Workspace, Microsoft 365, Notion, etc…)
  • Identity and access management (1Password, SSO)
  • Communication services (Slack, Discord, etc…)
  • Team collaboration tools
• Execute employee onboarding/offboarding procedures across all systems and platforms
• Manage access provisioning for both office and cloud resources
• Provide technical support to team members
• Maintain IT documentation and procedures
• Manage vendor relationships

Requirements

Must Haves

• Experience with Linux server administration and basic shell commands
• 3+ years of experience in office IT administration
• Strong experience with network administration
• Proficiency in managing Google Workspace
• Experience with access management and SSO solutions
• Strong track record in IT support and problem-solving
• Experience with hardware inventory management
• Excellent communication and documentation skills
• Professional approach to handling confidential information
• Ability to work effectively with multiple technical teams
• Strong coordination skills across cybersecurity and infrastructure teams

Nice to Have

• Experience with Windows and Mac administration
• Experience in financial services environments
• Knowledge of MDM (Mobile Device Management) solutions
• Experience with password managers (1Password or similar)
• Basic understanding of cloud platforms (AWS, etc.)
• Experience with IT procurement processes
• Understanding of basic cybersecurity principles
• Able to write robust shell scripts (Shell/Python/Bash)

Interview process

1. Initial phone screen
2. First round culture check and explanation of the company with our partner
3. Technical project / assessment with associated on-site presentation to the team
4. Additional rounds may be conducted as necessary with our partners.

Throughout the process, you'll be assessed for cultural fit through our company values:

1. Drive - We believe the best team members are passionate about what they do, and that propels them to greater heights in their career. It drives them to be part of the best teams where they are exposed to the best ideas.
2. Ownership - We aim to give ownership interest to as many people in the firm as possible, but in return, we expect everyone to act like owners. "Not my responsibility" is a repugnant phrase to us.
3. Judgement - We look for team members who consistently look at the big picture and spend their time on the activities that most drive PnL. They are pragmatic with their time; they don't stick to their narrow domain if it doesn't move the needle.
4. Openness - We want a culture where we proactively share information with one another and challenge each other with constructive debate to reach the truth.
5. Competence - We value people with high intellectual horsepower. They have already become an expert in one or more domains and learn extremely quickly when in unfamiliar territory.