Immunefi Jobs

There are 34 Web3 Jobs at Immunefi

Immunefi is crypto's last line of defense and leading bug bounty platform, preventing catastrophic hacks before user funds are stolen. Our team is highly specialized, so we’re looking for talented people who are willing to jump right in and use their expertise to help us protect Web3, especially crypto. If you’re looking to join a fast paced, problem solving environment at the very core of decentralized finance, then read on.

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Job Position Company Posted Location Salary Tags

Immunefi

Remote

$63k - $71k

Immunefi

Remote

$76k - $120k

Immunefi

Remote

Immunefi

Remote

$72k - $110k

Immunefi

Remote

Immunefi

Remote

$54k - $80k

Immunefi

Remote

$25k - $75k

Immunefi

London, United Kingdom

$13k - $22k

Immunefi

remote

Immunefi

remote

$33k - $75k

Immunefi

remote

Immunefi

remote

$72k - $110k

Immunefi

remote

$105k - $110k

Immunefi

remote

Immunefi

Lisbon, Portugal

Immunefi

Lisbon, Portugal

Immunefi

remote

$40k - $60k

Immunefi

remote

$60k - $64k

Immunefi

remote

Immunefi

San Francisco, CA, United States

$63k - $90k

Immunefi

remote

$63k - $90k

Immunefi

remote

$36k - $52k

Immunefi

Remote

$16k - $65k

Immunefi

Remote

$22k - $81k

Immunefi
$63k - $71k est.
Remote
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Summary

We are seeking a proactive and detail-oriented individual to join as a Client Support Specialist. This position plays a critical role in bolstering the security posture of esteemed projects (clients), ensuring the integrity of their code bases, protecting user funds, and rewarding skilled security researchers (whitehat hackers) for their efforts. As an integral part of Immunefi's support function, you will play a key role in orchestrating seamless assistance for projects and collaborating closely with security researchers to maintain a robust defense against potential threats to Web3 users.


Role Overview

As a Client Support Specialist, you will serve as the primary liaison between projects, security researchers, and Immunefi, playing a pivotal role in fostering and nurturing strong relationships at the heart of the Web3-security ecosystem. Your core responsibilities will encompass maintaining regular communication with projects, facilitating the coordination of bug reports and rewards, managing diverse information requests, and ensuring seamless communication among all stakeholders. Your expertise in support and mediations will be instrumental in harmonizing interactions and enhancing collaboration across all parties involved.


Responsibilities

  • Proactively communicate with projects and security researchers to provide updates on bug reports, reward payments, and program milestones
  • Assist projects on Immunefi’s platform and ensure collaborative interactions with hackers
  • Coordinate follow-ups with projects on various topics such as bug report approvals and mediations
  • Manage inbound information requests and ensure timely responses to all stakeholders

Requirements

  • Strong adaptability to embrace change and explore innovative methods for problem-solving
  • Dependable with experience in a fast-paced environments with quick decision-making abilities
  • Ability to communicate technical and security related information effectively to non-expert-stakeholders
  • Proficiency in Google Workspace and Slack applications
  • Strong written & verbal English communication skills
  • Technical proficiency and strong interest in areas like Blockchain, Crypto, DeFi, and Smart Contracts are preferred
  • Excellent presentation, human relations, and organizational skills


Availability aligned with Central / Western European Time Zones