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Job Position Company Posted Location Salary Tags

Okcoin

Dublin, Ireland

$56k - $75k

Okcoin

Dublin, Ireland

Okcoin

Dublin, Ireland

Okcoin

San Francisco, CA, United States

Okcoin

San Francisco, CA, United States

$45k - $63k

Okcoin

Remote

$22k - $72k

Okcoin

San Francisco, CA, United States

$105k - $111k

Okcoin

San Francisco, CA, United States

$30k - $70k

Okcoin

San Francisco, CA, United States

$45k - $54k

Okcoin

Austin, TX, United States

$70k - $100k

Okcoin

Dublin, Ireland

$54k - $100k

Okcoin

Austin, TX, United States

$54k - $100k

Okcoin

San Francisco, CA, United States

$45k - $75k

Okcoin

San Francisco, CA, United States

$45k - $75k

Okcoin

San Francisco, CA, United States

$58k - $80k

Identity and Onboarding QA Specialist

Okcoin
$56k - $75k estimated

This job is closed

Who We Are

Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 20 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.

Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Malta, Miami, Singapore, Japan, but we believe in you working wherever you work best.

About the Opportunity:

The IAO QA Specialist performs a critical function, acting in a ‘checker’ role to ensure high-quality standards are reached and maintained in adherence with KYC Policy and Procedures for customer's files prepared by respective IAO Analysts.
The IAO QA Specialists also serve as Subject Matter Experts, addressing questions from the IAO Analysts and facilitating coordination/resolution with Compliance as necessary.


What You’ll Be Doing:

  • Perform a 4-eye check review on KYC files prepared by IAO analysts for new and existing clients, and communicate back on findings to IAO Analysts.
  • Act as subject matter expert within the IAO group to provide answers, advice and recommendations to IAO Analyst based on strong interpretation and application of guidance.
  • Coordinate with Compliance on identified policy or process gaps or clarifications as needed
  • Work closely with Quality Assurance teams in Compliance to ensure good alignment and application of the KYC policies and procedures, primarily through calibration and resolution of findings identified in their monthly sampling process.
  • Coordinate with Compliance and IAO Analysts for calibration and resolution of findings issued as part of the monthly Quality Assurance sampling process.
  • Provide key metrics and reports to management which outline progress of the quality framework, frequency and materiality of findings.
  • Develop fluid communications and positive engagement with IAO Analysts and their managers in order to highlight areas of improvement and work with internal teams to deliver targeted training.
  • Provide Quality Assurance results and assist on carrying out performance assessment of IAO analysts as needed
  • Contribute to ad hoc projects with the objective to improve the overall quality of the KYC/AML framework.

What We Look For In You:

  • Minimum 3 years’ experience in AML/KYC role or previous experience in risk management related activities
  • Previous experience in Quality Assurance / Quality Control function preferred
  • Strong knowledge of AML/KYC rules and best practices
  • Strong risk and control mindset with the analytical skills to interpret and apply policy accordingly
  • Strong communication skills; capability to document relevant information/findings in a clear, structured, and comprehensive way
  • Strong organizational skills, time management, ability to prioritize, multitasking and great attention to details
  • Successful as self-starter who can work independently and who can collaborate in team environments
  • Strong interpersonal communication and emotional intelligence
  • Communicating in a clear, accurate, persuasive, and confident manner

OKCoin Statement:

OKCoin is committed to equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.