Crypto Jobs at Ramp

🙌🏼 What you will be doing

We’re on the hunt for an exceptional Senior Product Manager - Payments to join our talented product team. You’ll lead key initiatives in building our global payments stack, manage relationships with acquirers, issuers, PSP’s & other Fintechs we work with in delivering a best in class payments experience for Ramp customers on both on-ramp (buy) and off-ramp (sell).

In this pivotal role you will drive the iterative development and delivery of innovative financial products that delight our customers. As a Senior Product Manager, you will play a significant role in supercharging the growth of Ramp, overseeing product strategy, execution, and alignment with the company's vision.

🧩 What you will be working on

• Own global payment acceptance, building new features, services & functionality that maximises user conversion while ensuring payments compliance
• Manage card payment acceptance & relationship with acquirers, card networks & PSP’s to optimise acceptance rates, reduce payment processing costs and fraud
• Monitor payment acceptance rates across acquirers, discover & implement opportunities to improve payment acceptance through solutions like network tokens, AFT’s, improving our front end error handling etc.
• Improve our payments stack by managing acquirer, PSP & Fintech integrations to deliver a delightful payment experience
• Work with the Head of Fraud to define a payments fraud strategy and identify opportunities to reduce fraud globally
• Drive user flow improvements that result in a frictionless payments experience
• Define & monitor Key Performance Indicators to measure impact of initiatives, product success and take data-driven decisions to improve payments
• Advocate and motivate your team to accomplish their personal goals
• Work with the data science team to set up dashboards, trends, analysis of payments data: acceptance rates, decline reasons, issuers etc. for informed decision-making
• Collaborate with commercial, engineering, design, other product managers and marketing teams to create a customer-focused payments strategy & roadmap
• Oversee the product development lifecycle, ensuring timely and budget-conscious product delivery
• Engaging with key stakeholders, executives, customers, and partners to gather feedback and build consensus on product direction and priorities

🤟🏻What you will bring:

• Proven experience within payments on the merchant side - managing acquirer, issuer, card networks & PSP relationships within high-risk merchant space like crypto, igaming, gambling, marketplaces, travel etc.
• Experience of managing card and APM acceptance, network tokens, multi-acquirer & global payments setup, cross-border payments, SCA
• Prior experience of working in a dynamic scale-up or start-up environment is a plus
• Strong product mindset with a deep understanding of the complete product development lifecycle, including Discovery, Delivery, Continuous Discovery, Hypothesis Validation, and Running Product Experiments
• Zero-to-one experience on a consumer facing product (ideally within a regulated setting)
• You’re data driven, can ground your thinking in analysis, identify key metrics and their drivers and evaluate the success of your work and others
• Ability to lead critical initiatives both strategically and with a hands-on approach
• Experience in effectively managing and mentoring cross-functional teams
• Expertise in analytics coupled with a sound knowledge of UX principles, including consumer conversion optimisation
• Exceptional communication skills, assertiveness, and the ability to collaborate seamlessly with diverse teams to assess needs and address any challenges

🪄What’s in it for you?

💸 Competitive salary

• Equity package: share in our success
• Work pension scheme
• Zero-fee crypto purchases via on-ramp!

🩺 Health & wellbeing

• Private healthcare for you and your dependents
• Cycle to work scheme

🏢 Great working environment

• Hybrid working in a modern and comfy office which has everything you'll need to excel and collaborate with your team
• Self-development and conference budget
• The best laptops and kit to work on
• Internal Tech meetups on-site & online

🍿 Socials

• Lunch on us twice a week for you to connect with your fellow Rampers
• Healthy snacks and beverages in the office daily
• Team socials funded by us