Community Manager Web3 Jobs in Asia

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Job Position Company Posted Location Salary Tags

OKX

Kuala Lumpur, Malaysia

$84k - $110k

Arbitrum Foundation

South Korea

$90k - $110k

Arbitrum Foundation

Japan

$90k - $110k

ClayStack

Bengaluru, India

$36k - $90k

Binance

Tbilisi, Georgia

Cake Group

Kuala Lumpur, Malaysia

$72k - $100k

Presto

Hong Kong, Hong Kong

$32k - $81k

Presto

Vietnam

$32k - $81k

Presto

Malaysia

$32k - $81k

Presto

Philippines

$32k - $81k

Presto

India

$32k - $81k

Gate.io

Hong Kong, Hong Kong

Animoca Brands Limited

Hong Kong, Hong Kong

$18k - $90k

Binance

Dubai, United Arab Emirates

BitMEX

Singapore, Singapore

$21k - $90k

Senior Agent Community Operator

OKX
$84k - $110k estimated

This job is closed

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience.

Jobscope:
  • Manage and moderate online communities, such as Telegram, Discord, and Reddit.
  • Offer customer support to the OKX community and establish a strong sense of trust among all users.
  • Moderate the OKX community chat groups and interact with the users to increase positive engagement.
  • Explore new community-friendly platforms and groups to facilitate the expansion of OKX's user base and influence.
  • Organizing online events and conducting product and service surveys.
  • Assist in gathering user feedback and providing valuable market insights.
  • Manage OKX novice group operation and build the pertinent new user conversion strategy.
  • KOL leads sourcing and onboarding.
  • Support OKX educational content publishing.
What We Look For You:
  • A Degree in finance, customer service, or a related field.
  • A minimum of 2 years' experience as a social media agent, customer service, or a similar role.
  • Excellent command of spoken and written English OR Mandarin
  • Ability to work independently in a fast-paced environment.
  • Willingly to work according to given schedule to support 24x7 operations.
  • Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
  • Solutions mindset: passion to find the right solution for customers, and resolve the issue overcoming obstacles; good cost-efficient decision making.
  • Excellent time management: ability to multi-task to solve issues for customers, while managing time

Benefits & Perks:

  • Annual Leaves
  • Hybrid working environment
  • Meal Allowance
  • Yearly Performance Bonus
  • Monthly Teambuilding
  • Training & Wellness Subsidy
  • Insurance Coverage for Employees & Dependants