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Customer Support Specialist

Perisma
$24k

This job is closed


Job Offering: Customer Support Specialist for Crypto Projects

Company: Perisma

Location: Remote

Salary: $2,000 USD per month, paid in cryptocurrency

Start Date: Immediate

Job Type: Contract; Remote

Hours: 8 hours per day

About Perisma:
Perisma is at the forefront of innovative crypto projects, providing dynamic solutions and services to our clients worldwide. As we expand our reach and enhance our offerings, we're looking for dedicated customer support agencies that can help us maintain the high level of service our clients expect.

Role Overview:
We are seeking customer support specialists who are passionate about helping others and have a keen interest in the cryptocurrency sector. Your primary role will be to provide live chat support, assisting our clients with their inquiries and ensuring they have a seamless experience with our services. This role does not require you to be a crypto expert, but a basic understanding of the industry is necessary.

Key Responsibilities:

  • Provide prompt, friendly, and efficient customer support via live chat.
  • Address and resolve customer inquiries and issues related to our crypto projects.
  • Guide customers through our services and assist them in using our platform effectively.
  • Maintain a deep understanding of our projects and offerings to provide accurate information.
  • Collect feedback and report on common issues or trends to the management team.
Requirements:

  • Native English speaker.
  • Available to work 8 hours per day.
  • Basic understanding of cryptocurrency and blockchain technology.
  • Excellent communication and interpersonal skills.
  • Ability to quickly learn and adapt to new technologies and platforms.
  • Previous experience in customer support or similar roles is preferred but not mandatory.
Benefits:

  • Competitive salary paid in cryptocurrency.
  • Flexible, remote working environment.
  • Opportunity to be part of exciting crypto projects.
  • Be part of a supportive and innovative team.
If you're excited about joining a dynamic team and have a passion for the crypto space, we'd love to hear from you. Please send your application, including any relevant experience and why you're the perfect fit for this role, to [insert application email/contact form].

Apply Today! Join Perisma and help shape the future of cryptocurrency services.