Crypto Jobs at BlockFi

BlockFi is looking for a Fraud Operations Analystto join our growing team!

Your Mission:

• Conduct reviews of suspected fraudulent activity on the platform and use available resources to make risk-based decisions and identify fraudulent activity, such as account take over, new account fraud, ACH and wire fraud, friendly fraud, identity fraud, money laundering, social engineering, and similar fraud schemes
• Work with AML, Fraud & Risk, and Client Services teams to conduct ad-hoc and structured investigations into suspicious activity in order to identify patterns of fraud
• Review locked accounts and assist with remediation on a case-by-case basis
• Partner with Legal, Security, Product and Engineering teams to help define fraud operations product requirements
• Conduct interviews of clients based on device data to authenticate users and accurately disposition cases
• Participate in a rotating on-call schedule for incident response
• Perform duties related to incident response after hours and on weekends
• Handle inquiries and escalations related to fraudulent activity on client accounts
• Assist fraud department with the creation of fraud prevention controls

Your Expertise:

• 1-2 years of experience in fraud investigations/operations/research teams highly preferred
• Strong ability to think creatively and connect disparate data points to analyze fraud schemes and patterns
• An innate ability to identify fraud control gaps in the user journey and convenience of ways in which a fraudster may exploit them
• An understanding of common fraud patterns in financial institutions
• Familiarity with fund movements (crypto, ACH, wires) and ability to judge risk therein
• Analytical and process-oriented mindset with experience in or willingness to learn SQL, Python or R
• Startup/fintech or banking experience highly preferred

Your Perks:

We benefit from the great work our employees do each day. That is why we are committed to providing a variety of awesome benefits to help them live their best lives.

• Competitive salary because we value your experience and expertise
• Unlimited vacation / sick days because everyone deserves time for R&R
• Employer contribution towards health coverage (including vision & dental) because your physical health and well-being is important to us
• Various fringe benefits such as 401k, Parental Leave, FSA/HSA, and Employee Assistance Programs because health coverage is more than just choosing your yearly plan
• Flexible work environment because we are a geographically dispersed team and we believe in balance
• Pet insurance because all of your beloved family members should have coverage too
• Weekly lunch stipend because there is such a thing as a free lunch!
• A close-knit team of enthusiastic, collegial and driven people to work alongside in a highly meritocratic environment because teamwork makes the dreamwork