Operations Careers at OKX

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Job Position Company Posted Location Salary Tags

OKX

Sydney, Australia

$72k - $100k

OKX

Hong Kong, Hong Kong

$68k - $90k

OKX

Dubai, United Arab Emirates

$72k - $100k

OKX

Hong Kong, Hong Kong

$54k - $110k

OKX

Singapore, Singapore

$54k - $62k

OKX

San Jose, CA, United States

$54k - $62k

OKX

Kuala Lumpur, Malaysia

$72k - $92k

OKX

Istanbul, Turkey

$71k - $100k

OKX

Singapore, Singapore

$54k - $112k

OKX

United States

$77k - $112k

OKX

NP Nassau, New Providence, The Bahamas

$54k - $62k

OKX

Singapore, Singapore

$72k - $92k

OKX

Istanbul, Turkey

$40k - $72k

OKX

Kuala Lumpur, Malaysia

$72k - $92k

OKX

Singapore, Singapore

$84k - $102k

Operations Manager

OKX
$72k - $100k estimated

This job is closed

About the Opportunity

Reporting the the Operations Lead, the Operations Manager will think big about the future of FinTech (Crypto, Blockchain, etc.) and how you can bring significant impact to the organisation in terms of operational efficiency and effectiveness. The Operations Manager is mainly responsible for identifying areas of improvement within the organisation and developing systematic approaches to streamline processes and enhance productivity while maintaining strong controls.
At your core, you'll thrive in a fast-paced, collaborative, process-driven environment and are able to adapt and adjust plans on the fly. You must also have strong prioritisation skills and a willingness to roll up one's sleeves to get the job done.

What You'll be Doing

  • 3rd Party Vendor Relationship Management: This involves overseeing vendor relationships, including monitoring and reporting, issue escalation, and conducting necessary analytics to ensure smooth operations.
  • Intragroup Outsourcing Monitoring: You'll periodically monitor intra-group outsourcing activities and related Service Level Agreements (SLAs) to maintain operational efficiency.
  • Operational Process Development: Collaborate with various departments, locally and globally, to develop operational processes, procedures, and policies, ensuring alignment with organisational goals.
  • Process Re-engineering Initiatives: Drive and lead initiatives to re-engineer processes, policies, and procedures, both internally and externally, to enhance execution efficiency across business operations.
  • Product Testing and Competitor Analysis: Get involved in product testing activities and conduct competitor analysis to stay abreast of market trends and opportunities.
  • Ad Hoc Operational Tasks: Take on short-term operational tasks independently while managing ongoing projects effectively.
  • Management Information and Reporting: Generate ad hoc management information and reports to provide transparency into operational performance.
  • Promoting Business Vision and Direction: Support strategic initiatives, identify growth opportunities, and share insights from prior experiences to promote the overall vision and direction of the business.

What we look for in You

  • Bachelor’s degree or equivalent work experience.
  • Minimum of 5 years of experience in a matrixed organisation with diverse stakeholders and priorities.
  • Experience in consulting, program management, and stakeholder engagement roles.
  • Proven experience in working with vendors, third parties, and managing SLAs.
  • Strong stakeholder management skills, with the ability to adapt to different >
  • Has natural curiosity, desire to make an impact, and willingness to learn and grow professionally.
  • An interest in the broader cryptocurrency industry would be advantageous.
  • OKX is an equal employment opportunity employer, and encourages all people from all diverse backgrounds to apply.