Web3 Jobs in Jakarta, Indonesia

130 jobs found

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Job Position Company Posted Location Salary Tags

Binance

Jakarta, Indonesia

Binance

Jakarta, Indonesia

Tether

Jakarta, Indonesia

$22k - $54k

Binance

Jakarta, Indonesia

Pundi X

Jakarta, Indonesia

$27k - $45k

Argus Labs

Jakarta, Indonesia

$90k - $117k

Argus Labs

Jakarta, Indonesia

$90k - $117k

nobi1

Jakarta, Indonesia

$39k - $45k

nobi1

Jakarta, Indonesia

$39k - $45k

Ajaib

Jakarta, Indonesia

$90k - $110k

Argus Labs

Jakarta, Indonesia

$90k - $145k

Argus Labs

Jakarta, Indonesia

$90k - $145k

nobi1

Jakarta, Indonesia

$140k - $144k

Binance

Jakarta, Indonesia

Token Metrics

Jakarta, Indonesia

$86k - $90k

Binance
Indonesia, Jakarta
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Customer Service Representative - Indonesia

Indonesia, Jakarta
Customer Support – Customer Support /
Hybrid

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Responsibilities:

    • Handle high amounts of live chat and phone calls
    • Identify and evaluate customers’ needs to deliver satisfaction
    • Provide accurate, valid and comprehensive information 
    • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
    • Follow communication procedures, guidelines, and policies
    • Go the extra mile to engage customers

Requirements:

    • 1+ years experience of proven customer facing experience or experience as a customer service representative
    • Strong ability in using IT for professional use and can handle somewhat technical queries from customers
    • Exceptional written communication skill and a good listener
    • Ability to multi-task, prioritize, and control time effectively
    • Knowledge of the cryptocurrency/blockchain field is a big plus
    • Multi-lingual capability is a big plus
    • Fluent in English and Indonesian
    • Willing to work weekends and irregular hours which will include night shifts
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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