ai analyst backend bitcoin blockchain community manager crypto cryptography cto customer support dao data science defi design developer relations devops discord economy designer entry level erc erc 20 evm front end full stack gaming ganache golang hardhat intern java javascript layer 2 marketing mobile moderator nft node non tech open source openzeppelin pay in crypto product manager project manager react refi research ruby rust sales smart contract solana solidity truffle web3js zero knowledge
| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Presto | APAC | $90k - $110k | |||
Seedify | Philippines | $72k - $150k | |||
CAIZ | Dubai, United Arab Emirates | $36k - $68k | |||
Bluecubeservices | Philippines | $72k - $150k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Gemini | Singapore, Singapore | $84k - $107k | |||
Gemini | Singapore, Singapore | $105k - $150k | |||
CleanSpark | Georgia | $70k - $75k | |||
Token Metrics | Kuala Lumpur, Malaysia | $54k - $87k | |||
xalts | Bengaluru, India | $40k - $67k | |||
Okx | Singapore, Singapore | $68k - $90k | |||
Nethermind | Singapore, Singapore | $45k - $52k | |||
Monad | Singapore, Singapore | $125k - $175k | |||
Menyala | Singapore, Singapore | $129k - $132k | |||
Blockchain.com | Singapore, Singapore | $76k - $80k | |||
Bitmex | Hong Kong, Hong Kong | $84k - $100k |
Client Servicing Agent [English & Korean Speaking]
APAC
Flipster – Growth /
Individual Contractor /
Remote
Apply for this job
🚀 About Flipster
Flipster(flipster.io) is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can't even imagine yet. We aim to propel their development and uncover potential.
As a Client Service Agent at Flipster
We are seeking a Client Servicing Agent to join the Flipster operations team. The ideal candidate must possess a keen interest in cryptocurrency and blockchain technologies, basic knowledge of financial products and exchange services. In this role, you will be responsible for answering trading platform and cryptocurrency exchange related enquiries, account registration and account management related enquiries, promotion and event enquiries, troubleshooting platform issues and managing escalation and follow up of user enquiries.Â
Responsibilities
- Handling user enquiries including:
- Account registration and account management
- KYC related enquiriesÂ
- Promotion and Event related enquiriesÂ
- Wallet and Asset related enquiriesÂ
- Managing escalation and follow up of user enquiries with internal stakeholders
Qualifications
- Business-level proficiency in both Korean and English to liaise with Korean-speaking stakeholders
- Prior experience working in a cryptocurrency exchangeÂ
- Strong analytical and problem-solving skills
- Ability to work well with a team in a 24/7 trading environment
- Experience with financial trading, preferably in cryptocurrency exchanges
- Excellent communication and interpersonal skills
Preferred
- Keen interest in cryptocurrency and blockchain technologies
- Experience with Zendesk, Slack, and Sumsub
- Community management or support experience
- Experience working at a high growth startup/tech company
Hiring Process
- CV submission
- 1st round interview
- 2nd round interview
Apply for this job