Working At Bitso
We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.
To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.
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Reports To
Director of Fraud Prevention.
Who You Are
- Proven English fluency (written and verbal).
- Bachelorâs degree in Business, Engineering, Economics, Finance, Data-related fields or Law.
- 7+ years in Fraud Prevention, Financial Crime or Enterprise Risk within fintech, payments, banking or tech.
- Demonstrated experience driving fraud strategy, not only operational execution.
- Proven ability to work with Product & Engineering to translate fraud risks into product/technical requirements.
- Experience leading cross-functional initiatives or teams, influencing without formal authority.
- Strong knowledge of transactional risk, mule accounts, scams and AML-adjacent scenarios, including onboarding risks.
Nice to have:
- Experience in crypto, cross-border payments, e-commerce or card rails.
- Familiarity with ML models, decision engines, automation or risk platforms.
- Prior exposure to Trust & Safety, Governance or control frameworks
Key Skills:
- Strategic thinking: ability to define long-term fraud posture and execution roadmap.
- Product & technical fluency: understand system design, data needs, controls and constraints.
- Stakeholder leadership: ability to influence PMs, Engineers, Data Science, Compliance, Bitso Business and Legal.
- Structured problem-solving: convert risks into decisions, mitigations, ownership and timelines.
- Communication & storytelling: escalate risks clearly to executives and business stakeholders.
- Innovation mindset: seek efficiencies through automation, tooling and new approaches.
What You Will Do
- Strategy & Roadmap ownership
- Lead the Strategy & Innovation vertical within Fraud Prevention.
- Define and execute a long-term fraud strategy embedded into Bitsoâs product roadmap.
- Build a unified Trust & Safety posture across Retail, Bitso Business and new products.
- Identify structural risks, gaps and systemic improvements across teams and platforms.
- Fraud Risk Assessment & Launch readiness
- Oversee the Fraud Risk Assessment function; ensure every product (existing or new), process or feature (from B2B or Retail) has documented risks and required controls prior to launch.
- Manage the Fraud Risk team to ensure fraud requirements translate into concrete product/technical actions with clear ownership, timelines and follow-through.
- Define and prioritize the fraud tooling, data, automation and scoring roadmap in partnership with ProdTech and Data Science.
- Innovation, tooling & automation
- Drive innovation initiatives, including workflow automation, decisioning enhancements and tooling optimization.
- Benchmark industry best practices and assess emerging technologies relevant to fraud prevention and Trust & Safety.
- Leadership & Cross-Functional Alignment
- Build, lead and develop a high-performing team, including Risk Assessment Specialists and Product/Risk Program Managers focused on fraud enablement and innovation.
- Promote a Fraud-by-Design culture integrated into product development.
Your Team
As our Fraud Strategy Senior Manager you will have two direct reports.
Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.
#LI-Remote
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Who We Are
With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and weâre committed to making it useful by providing equal access to safe and intuitive financial products.
When we hire people for our team, we specifically test for the following traits in addition to our cultural values:
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Mission-Driven: We seek individuals who are passionate about crypto and Bitsoâs mission and resilient in facing industry challenges
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High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.
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Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.
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Self-Management: We look for individuals who can independently manage their work, career, and professional development.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
- Me Time program, including unlimited paid time off.
- Remote-first work environment.
- Employee Stock Option program.
- Zero trading fees through our Bitso Alpha app.
- Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
- Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
- Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
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