RCM Labs is hiring a

Web3 Social Media Community Manager

Community Lead
About RCM Labs
We are building the world’s first Play-Learn-Earn model within a highly engaging Web3 game. RedCat Multiverse is built by a team of MIT and Stanford alums, along with an award winning Riots Games alum, and backed by a highly sophisticated 25+ investors.
Our ideal teammates are thoughtful, humble, and passionate professionals who can both zoom into the details and zoom out to embrace the big picture. We are inspired by makers and creators, who are unafraid to experiment with a healthy disregard for constraints. We hope you will enrich our team with your enthusiasm and passion, both for games and for life.
Job brief
We are looking for passionate and highly creative Community Lead in North America to lead the development and expansion of our web3 community in North America.
The Community Lead will be the individual responsible for communicating and developing an intimate relationship with our North American community. By developing a significant understanding of our product line. A successful Community Lead will educate and excite both existing and new community members through clear and thoughtful dialogue.
This position requires close collaboration with the production and marketing teams and with other Community Leads worldwide. Equally important, the Community Lead will be a conduit for our community and work with the product team to help understand community response to events and updates as well as to conceptualize future events, products and features.
You should be comfortable and have experience in growing communities in Discord and Twitter. You should also be a team player who is comfortable working through feedback cycles under tight timelines.
If you’re an experienced Community Lead, we’d like to meet you.
Responsibilities

• Build, grow and manage the community primarily on Discord
• Engage daily with community members on both Discord and Twitter to understand community sentiment and collect feedback to share with the wider team
• Manage and scale and train a team of moderators as the community grows
• Coordinate with the product and marketing teams, to establish a regular cadence of announcements, promotions and giveaways
• Set goals for, track and report on community-related metrics ensuring upwards visibility as well as helping inform on metrics’ significance
• Schedule, manage and promote Twitter Spaces and other live events on Discord
• Develop close working relationships with Community Leads from other regions

Requirements And Skills

• An intimate understanding of the web3 and NFT ecosystem. Further knowledge of social, casual games are a plus
• 1+ year of established online community management experience preferably in an environment managing a consumer focused Discord community
• Experience with advanced Discord management features including: bots, token gating, live event management, etc
• Strong interpersonal and written/verbal communication skills
• An independent, responsible and highly organized way of working, a creative way to engage and solve challenges
• Technical knowledge of online community platforms, systems and software
• Have an analytic approach in problem solving
• A desire to always be learning and improving yourself

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