Crypto.com Jobs in United States

About the company

Founded in 2016, Crypto.com today serves over 10 million customers with the world’s fastest growing crypto app, along with the Crypto.com Visa Card — the world’s largest crypto card program — the Crypto.com Exchange and Crypto.com DeFi Wallet. Recently launched, Crypto.com NFT is the premier platform for collecting and trading NFTs, carefully curated from the worlds of art, design, entertainment and sports.

Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have ISO/IEC 27701:2019, CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance, and independently assessed at Tier 4, the highest level for both NIST Cybersecurity and Privacy Frameworks.

Crypto.com is headquartered in Hong Kong with a 1,000+ strong team. Find out more by visiting https://crypto.com

About the Role & Responsibilities

• Define Crypto.com NFT’s Community Engagement strategy and playbook
• Be one of the faces of the community of Crypto.com NFTs

- Moderate conversations in public forums, specifically in Discord AMAs

- Promote and maintain a vibrant community culture

• Cultivate a high end collector community alongside an artist community
• Host and contribute to panels and other community discussions
• Help broker secondary sales of high value items or collections
• Liaise when appropriate with press, influencers, blogs, and other outlets in the community
• Audit new collections and ensure proper outreach to appropriate collector and artist communities
• Assist in merchandise NFTs for secondary markets and elevate them to the marketplace homepage and within the community.
• Help provide a seamless customer experience including customer support issues/reviews
• Synthesize insights from community interactions and surface critical issues to the engineering team and leadership

• An evangelist, liaison, occasional master of ceremonies.
• You may have a background in art history, as a storyteller, a salesperson, art specialist, auctioneer, and/or have a deep understanding of various cultural zeitgeist
• A highly visible contributor to client/customer experience
• Someone with a track record of organising and building engaged communities that survive for the long haul
• Experience with decentralized technologies, customer success, and marketing a plus
• Based in the Northern Hemispheres

• Attractive compensation package - base salary, commissions, and bonuses
• Working in a cutting-edge field of Fintech.
• Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
• You get to work in a very dynamic environment and be part of an international team