ai analyst backend bitcoin blockchain community manager crypto customer support data science defi design devops discord entry level erc erc 20 evm front end full stack gaming golang hardhat intern java javascript layer 2 marketing mobile moderator nft node non tech open source openzeppelin product manager project manager react research ruby rust sales smart contract solana solidity truffle web3 py zero knowledge
| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Worldcoin | Buenos Aires, Argentina | $41k - $81k | |||
Reserve | Argentina | $76k - $81k | |||
Reserve | Buenos Aires, Argentina | $76k - $81k | |||
Binance | Buenos Aires, Argentina |
| |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Binance | Buenos Aires, Argentina |
| |||
Crossmint.io | Making NFTs Accessible to Everyone | Argentina | $22k - $90k | |||
Binance | Buenos Aires, Argentina |
| |||
Binance | Buenos Aires, Argentina |
| |||
Rand Labs | Buenos Aires, Argentina | $59k - $90k | |||
Binance | Buenos Aires, Argentina |
| |||
Data Mynt | Argentina | $0k | |||
Data Mynt | Argentina | $40k - $110k | |||
Binance | Buenos Aires, Argentina |
| |||
Binance | Buenos Aires, Argentina |
| |||
Binance | Buenos Aires, Argentina |
|
Join Talent Pool
This job is closed
About the Role:
- Investigate, troubleshoot and resolve customer issues across multiple channels, including ticketing and social media.
- Communicate effectively and empathetically with internal and external stakeholders.
- Be the escalation point for complex user issues and work with product and engineering teams to resolve bugs and incidents.
- Collaborate with our BPO partners to resolve support incidents, escalations and ensure their work meets quality standards.
- Proactively drive impactful changes across workflows, policies, and tools by partnering with external support teams and cross-departmental teams.
About you:
- Spanish and English proficiency is required
- 2+ years of relevant support analyst experience for a technology company, start up, blockchain, crypto or similar industry
- Excellent written and verbal communication skills
- Experience working with Zendesk, Salesforce or another similar CRM platforms
- Organizational skills and the ability to track multiple projects
- Basic Excel/Sheets skills required
- The ability to wear multiple hats and work in a fast paced and changing environment