Customer Support Web3 Jobs in Asia

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Job Position Company Posted Location Salary Tags

Blockchain.com

Singapore, Singapore

$72k - $100k

Virtually Human Studio

APAC

$18k - $40k

Bitquery

Bengaluru, India

$0k

Binance

Asia

Binance

Dubai, United Arab Emirates

Binance

Jakarta, Indonesia

OKX

Hong Kong, Hong Kong

$81k - $84k

Crypto.com

Hong Kong, Hong Kong

$45k - $90k

Crypto.com

Hong Kong, Hong Kong

$30k - $70k

Crypto.com

Singapore, Singapore

$45k - $90k

Binance

Vietnam

Careers at Paxful

Hong Kong, Hong Kong

$13k - $85k

GSR

Singapore, Singapore

$81k - $84k

Binance

Singapore, Singapore

Binance

Vietnam

Senior IT Support Engineer

Blockchain.com
$72k - $100k estimated

This job is closed

Blockchain is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

We are looking for a Senior IT Support Engineer to join our growing Operations team.

WHAT YOU WILL DO

  • Provide comprehensive and timely IT support to all employees
  • Exercise security best-practices and monitor and train employees to do the same
  • Maintain & provision employees hardware and software for a global taskforce
  • Perform on-boarding/off-boarding and re-provisioning procedures
  • Support the setup and management of new and existing infrastructure
  • Support handling user administration and auditing of all third-party service accounts
  • Manage office LANs, wifi, and video conferencing systems
  • Support the operations teams in all projects including internal events, external events, and office moves
  • Support employees with out of hours on-call rota

WHAT YOU WILL NEED

  • The foremost quality for this position or any position at Blockchain is integrity
  • A high degree of security awareness and current knowledge of best practices
  • Ability to prioritize, organize and execute quickly and efficiently in a dynamic environment with ever-changing and competing demands.
  • Superb fire-fighting and problem solving abilities
  • Confident, outgoing, and whatever-it-takes attitude
  • Previous startup experience and ability to manage multiple projects with varying timelines and levels of priority
  • Good knowledge and experience of MacOS and GSuites/Workspace administration essential
  • Good knowledge and experience of Atlassian products essential
  • Good knowledge and experience of TCP/IP, networking, routing, firewalls. Meraki experience is ideal.
  • Knowledge and experience with Jamf or similar MDM software ideal but not essential
  • Previous experience with office moves and building a corporate IT system from the ground up preferred
  • Ability to travel 10% out of the year, sometimes internationally

COMPENSATION & PERKS

  • Unlimited vacation policy; work hard and take time when you need it.
  • Apple equipment.
  • Full-time salary based on experience and meaningful equity in an industry-leading company.