Customer Support Web3 Jobs in North America

Join our small, fiery team on our mission to create open access to building wealth.

Shakepay is one of the fastest growing startups in Canada. We've grown 10x in the last year. 2% of Canadians use Shakepay. We're building something really special. We need true believers to join our team. We're looking for ambitious professionals with a thirst for knowledge that are interested in working with the most exciting financial innovation ever created: Bitcoin.

Bitcoin is important because it enables wealth to be stored with a person without need for a third party. Its fundamental use-case as a store of value with a predictable monetary policy is having profound implications on freeing people into financial sovereignty.

Customer Support Manager

At Shakepay, our customers’ happiness is a top priority. We are looking for an enthusiastic problem-solver with a passion for leading to work with our Customer Support Lead and our growing Customer Support team.

Bitcoin

You must have some knowledge about Bitcoin for this position. If you don't right now, a few hours on YouTube will give you the basics for a conversation with the team.

If you don't meet all the requirements but believe you would be a great fit for this role then give us your pitch and tell us why.

About Shakepay

Shakepay helps Canadians buy and sell Bitcoin and pay their friends. We offer web and mobile apps that make it easy for Canadians to buy Bitcoin in minutes with Interac e-Transfer. Shakepay is the fastest-growing Bitcoin platform in Canada.

At Shakepay we're committed to promoting and celebrating diversity and inclusion. We strongly encourage applications from everyone, regardless of background and life experience. If you want to be a part of something momentous then we're excited to hear from you.

Please note that while all of our roles are remote, we are a Canadian company and will not be sponsoring visas for this position. You must be eligible to work in Canada to be selected.