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| Job Position | Company | Posted | Location | Salary | Tags |
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Binance | South East Asia |
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Binance | Jakarta, Indonesia |
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Binance | Remote |
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Binance | London, United Kingdom |
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| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Binance | Amman, Jordan |
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Binance | Singapore, Singapore |
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Binance | Remote |
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Binance | Canada |
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Binance | Remote |
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Binance | Remote |
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Binance | Europe |
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Binance | Singapore, Singapore |
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Binance | Cayman Islands, Cayman Islands |
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Binance | Hong Kong, Hong Kong |
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Binance | Asia |
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Customer Service Specialist(English)
South East Asia /
Customer Support – Customer Support /
Full-time Onsite or Remote
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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Responsibilities:
- Handle back office tickets, and provide 7*24h online enquiries and email replies services to customers.
- Handle customer enquiries, advices and suggestions via email or online tools.
- Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation.
- Handle customer complaints, any special cases or ad hoc tasks.
Requirements:
- College degree or above.
- Proficient in English. Other Asian languages would be of a great advantage, for efficient collaboration with various stakeholders in the company.
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding recent graduates are also welcome to apply.
- High level of honesty and integrity. Proactive and meticulous. A sense of responsibility and team work spirit.
- Ability to work under pressure, strong communication skills and exceed beyond expectation.
- Passionate for customer service industry and can accept to work under different work shifts, including night shift.
- Positive about the crypto industry.
Working at Binance
• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire
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