Blockchain Jobs in San Francisco, California, United States
1,915 jobs found
web3.career is now part of the 
Bondex Ecosystem
ai analyst backend bitcoin blockchain community manager crypto cryptography cto customer support dao data science defi design developer relations devops discord economy designer entry level erc erc 20 evm front end full stack gaming ganache golang hardhat intern java javascript layer 2 marketing mobile moderator nft node non tech open source openzeppelin pay in crypto product manager project manager react refi research ruby rust sales smart contract solana solidity truffle web3js zero knowledge
| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Analog | San Francisco, CA, United States | $81k - $106k | |||
KresusLabs | San Francisco, CA, United States | $105k - $150k | |||
Square | San Francisco, CA, United States | $73k - $85k | |||
Solana Labs | San Francisco, CA, United States | $140k - $240k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
CoinList | San Francisco, CA, United States | $100k - $130k | |||
NEAR | San Francisco, CA, United States | $148k - $195k | |||
ZettaBlock | San Francisco, CA, United States | $90k - $150k | |||
CoinList | San Francisco, CA, United States | $90k - $120k | |||
Alchemy | San Francisco, CA, United States | $72k - $110k | |||
NEAR | San Francisco, CA, United States | $87k - $98k | |||
Solana Labs | San Francisco, CA, United States | $122k - $150k | |||
Nova Labs | San Francisco, CA, United States | $154k - $222k | |||
Core DAO | San Francisco, CA, United States | $77k - $105k | |||
nWay | San Francisco, CA, United States | $75k - $100k | |||
Core DAO | San Francisco, CA, United States | $141k - $148k |
Web3 Experience Manager
San Francisco, California /
Marketing /
Full Time
/ Remote
Apply for this job
About Us:
Analog is building a true Layer-0 blockchain network that ushers in the omnichain future, secured with the Proof-of-Time consensus mechanism.
Backed by world-class investors, our vision is to facilitate the seamless communication of time data (events) between decentralized applications across different chains.
We are seeking an experienced Web3 Experience Manager to join our Marketing team. In this role, you will strategize, implement, and coordinate events and initiatives for community engagement and retention, as well as work with team leaders to foster a positive culture, including organizing events for the Analog community.
About the Role
- Collaborate with the marketing team to train managers and moderators, ensuring a superior experience for Analog users.
- Respond promptly to community inquiries and automate Support team processes.
- Establish SOPs for the Community Marketing team to efficiently and positively address user queries.
- Utilize your customer support expertise and enthusiasm for Analog's products to manage inquiries and requests.
- Develop processes, tools, and materials for a rewarding user onboarding and support experience.
- Assist in crafting the user onboarding process for Analog, suggesting strategies for consistent user satisfaction and proactive issue resolution.
- Deepen your understanding of serving Analog's users across various experience portfolios, gaining insights into each community's unique characteristics, anticipating needs, and exceeding expectations.
- Enhance Support team documentation and processes through insights from user interactions across the Analog portfolio.
- Utilize your expertise in serving users in the crypto and financial sectors to provide exceptional service, actively incorporating user feedback into Analog's growth.
About You
- 3-5 years of customer support experience in fintech, blockchain, gaming, or related fields.
- 1+ years of people management experience.
- Have a background in digital/social media marketing that goes hand-in-hand with a good understanding of blockchain technology.
- Available for flexible hours to ensure uninterrupted user support.
- Proficient in industry-standard tools such as Zendesk.
- Fluent in the English language, with effective communication skills and keen attention to detail.
- Possess the capacity to incorporate feedback from Analog leadership, as well as a collaborative cross-functional approach for integrating user feedback.
- Skilled in building relationships for impactful programs.
- Have capable leadership abilities within a cooperative team environment, with strong analytical and problem-solving capabilities.
- Have a positive and proactive demeanour and be able to thrive in a fast-paced, growth-oriented setting.
- Relevant experience within a global high-tech enterprise is desirable, along with a passion for the realm of cryptocurrencies and a cross-cultural mindset.
Analog fosters an inclusive work environment that doesn’t tolerate unjust discrimination against race, religion, gender, disability, age or other qualities. We encourage anyone from around the world to apply as long as they meet the job requirements!
Apply for this job