Web3 Jobs in Remote, Remote

Founded in 2018 and based in NYC, The Block is the leading research, analysis, and news brand in the digital asset space. The Block's team is spread across 7 time zones, covering the global cryptocurrency space 24/7.

The Block delivers deep insight into how the emerging digital assets sector interacts with traditional finance, technology, governments, and markets. We reach hundreds of thousands of technologists, financial market participants, Fortune 500 professionals, global service providers, policymakers, and more through our main website, dedicated Research Portal, podcast, and events.

You will be responsible for leading the Technical Operations of the Product & Engineering department. Some of the responsibilities include managing onboarding process for new engineers, engaging in planning of user-facing features such as authentication, leading support meetings, and driving efforts that allow teammates to operate more efficiently.

An effective Technical Operations Lead should be able to effectively communicate with Product & Engineering team while leading the Technical Operations team to support both internal and external users of The Block. The ideal candidate must be able to manage and prioritize tasks for the Technical Operations to provide excellent customer service.