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|---|---|---|---|---|---|
Crypto.com | Sofia, Bulgaria | $86k - $86k | |||
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Crypto.com
$86k - $86k estimated
Compliance Project and Process Maintenance Senior Analyst, Bulgaria
Sofia, Bulgaria
Compliance – Compliance Programs & Strategy /
Hybrid
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Job Responsibilities:
- Develop and update GMI, EDD, RFI, CDD Retail, CDD Corporate processes and procedures, ensuring they align with organizational standards and regulatory requirements;
- Support the Manager in drafting and refining documentation to maintain a comprehensive and accurate compliance library;
- Create detailed process maps for compliance workflows, identifying areas for improvement and efficiency;
- Analyze existing processes, proposing enhancements to streamline operations and improve compliance effectiveness;
- Actively participate in the development and refinement of QA processes for GMI, EDD, RFI, CDD Retail, CDD Corporate teams, aligning with their needs and specifics;
- Perform regular quality control checks on regular and ad-hoc activities, documenting findings, and recommending corrective actions when necessary;
- Support the Manager in implementing and maintaining QA standards across the compliance team;
- Assist in preparing documentation and responses for internal and external audits;
- Track audit findings and collaborate with team members to ensure timely completion of follow-up actions;
- Support the Manager on key compliance projects, ensuring assigned tasks are completed on schedule;
- Collaborate with cross-functional teams on project deliverables, providing regular updates to the Team Lead;
- Actively participate in the development and refinement of Productivity Tracking processes and reports for GMI, EDD, RFI, CDD Retail, CDD Corporate teams, aligning with the teams’ needs and specifics;
- Identify areas for productivity improvement within team workflows, proposing process enhancements, and implementing approved changes;
- Assist in drafting and distributing weekly compliance newsletters, ensuring content is accurate and relevant to the team and stakeholders;
- Identify key topics and updates for inclusion, contributing to a clear, informative, and engaging newsletter;
- Develop and deliver training materials, working closely with the Manager and relevant teams to ensure content accuracy and relevance;
- Assist in managing access permissions, and conducting audits to ensure role-based access is maintained for compliance systems and workspaces;
- Collaborate with IT and security teams to resolve access issues and ensure secure access protocols.
Job Requirements:
- Proven track record in developing and updating processes and procedures;
- Experience in drafting documentation and training materials;
- Experience with process improvement;
- Effective project management abilities;
- Experience within compliance is considered a plus;
- Excellent analytical and problem-solving skills;
- Multi-tasking and high attention to detail.
- Communication and Collaboration;
- Strong written and verbal communication skills;
- Ability to collaborate with cross-functional teams and provide project updates.
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