Web3 Jobs in North America

Mysten Labs believes that decentralized and open protocols are the bedrock of the internet of value. This is why at Mysten Labs, we are creating foundational infrastructure to accelerate the adoption of decentralized protocols based on blockchain technologies.

We are seeking a skilled and enthusiastic People Operations Specialist to join our team and play a crucial role in leading/supporting our Employee Experience initiatives as well as owning other People Ops admin as our cultural steward. The ideal candidate will be passionate about employee growth and development, possess a deep understanding of People-centric practices, and be dedicated to fostering an inclusive and supportive workplace culture.

Responsibilities:

Learning and Development (L&D):

• Design and deliver engaging training sessions on various topics, including but not limited to giving constructive feedback, compensation discussions, and manager training.
• Collaborate with subject matter experts and department heads to identify L&D needs and develop relevant training materials.
• Monitor and evaluate the effectiveness of training programs, making improvements as needed to enhance learning outcomes.
• Facilitate employee development plans and support individual career growth initiatives.
• Stay updated with industry trends and best practices to ensure L&D programs remain relevant and impactful.
  
  

• Promote and reinforce the organization's mission, vision, and operating principles to create a strong sense of purpose among employees.
• Help refine our thinking around Employee Resource Groups (ERGs) and other approaches to fostering a diverse and inclusive workplace.
• Organize social experiences and events that foster a positive and cohesive work environment, taking into account the nature of our globally distributed workforce.
• Facilitate employee engagement surveys and analyze data to identify trends and areas for improvement.
• Collaborate with the People Operations team to develop and implement DEI initiatives to enhance the overall company culture.
  
  

• Manage and develop the onboarding & orientation program, ensuring a seamless and positive journey for new employees.
• Manage the administrative tasks related to onboarding such as preparing new hire paperwork, processing background checks and I-9’s, managing swag, and coordinating the onboarding schedule / tasks with new employees.
• Act as the point of contact for employee questions during the onboarding process, assisting with any concerns that arise.
  
  

• Respond to and triage People Operations inquiries from employees regarding policies, procedures, benefits, and other related matters.
• Provide excellent customer service and support to employees by addressing their questions and concerns promptly and accurately.
• Maintain accurate and up-to-date People Ops collateral in Notion, ensuring compliance with relevant regulations and company policies.
  
  

• 4+ years working in People Operations, Business Administration, or a related field.
• Strong understanding of People Operations best practices.
• Experience working with remote, globally distributed teams in a high-tech or high-growth environment.
• Excellent interpersonal, communication,and presentation skills to interface with all levels of the organization.
• Capability to apply discretion and sound judgment in managing complex processes and decisions while handling sensitive information.
• Strong business acumen, including critical thinking, problem-solving, collaboration, attention to detail, time management, and ownership of work.
• Proactive self-starter with the ability to navigate ambiguity; propose short and long term solutions as business needs arise and/or when precedent/data does not readily exist.
• Demonstrated ability to think creatively and influence with or without positional authority.
• Familiarity with HRIS systems (HiBob) and digital tools is a plus