Research Jobs in Web3

Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.   We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!   What You’ll Be Doing

Identify research opportunities with product managers, product designers, content designers, and/or data analysts

Build research panels and continuous user feedback loop.

Generate research roadmaps and secure consensus from stakeholders on scope and deliverable timelines

Lead and execute a variety of qualitative and quantitative research projects from planning to facilitation to reporting

Communicate research insights in credible ways to help teams understand the needs of our users

What We Look For In You

Bachelor's degree with at least 5+ years of experience leading research studies: planning, recruiting, executing, analyzing, and activating. We expect to hear examples of how your research influenced product and design team decision-making

Solid understanding of primary qualitative and quantitative research methodologies such as usability tests, interviews, surveys, card sorting, tree testing, and know when these are best used. Additionally, you combine these with data sources like product data and support tickets to understand user needs holistically.

Excellent communication and facilitation skills, including educating the team about user research

Strong problem-solving skills and ability to work autonomously in a fast-paced work environment

Candidates with more experience will be considered as Senior UX Researcher

Experience working with product teams (PM, Design and more)

Nice to Haves

Knowledge and interest in the blockchain and fintech industry Bilingual in Mandarin or Turkish

Perks & Benefits

Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants

More that we would love to tell you in the process!