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| Job Position and Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|
Bitcoindepotđź“Ť Remote | $45k - $96k | |||
Taxbitđź“Ť Remote | $150k - $225k | |||
Dfinityđź“Ť Remote | $122k - $141k | |||
Bitgođź“Ť Remote | $154k - $180k | |||
 ISO 9001 Certified | 400+ students | Learn more | by Metana | ||
Bitgođź“Ť Remote | $126k - $144k | |||
Bitgođź“Ť Remote | $126k - $144k | |||
Bitgođź“Ť Remote | $125k - $145k | |||
| $102k - $120k | ||||
| $102k - $120k | ||||
| $102k - $120k | ||||
| $54k - $81k | ||||
| $54k - $81k | ||||
| $54k - $81k | ||||
| $102k - $120k | ||||
| $54k - $81k |
Bitcoin Depot is seeking an ATM Tech Support Specialist based in Mexico that will manage the optimal performance of ATM hardware and software in accordance with our standard operating procedures, provide internal and external customer service support to promote customer and end user satisfaction. Bitcoin Depot is the largest Bitcoin ATM Network in the world offering users the ability to buy and sell Bitcoin at thousands of BTM and BDCheckout locations. We are proud to be an Atlanta Journal-Constitution Top Work Place for 2021 and 2022, the inc 5000, and placing on the ACG Georgia Fast 40 list for two consecutive years. We currently trade on the NASDAQ under the ticker symbol BTM. Â Responsibilities
Perform scheduled daily reviews of our ATM hardware and software management platform and identify ATM maintenance needs. Review internal and external requests and notifications to support ATM performance and end user service needs. Effectively triage hardware and software issues and open service calls as needed. Manage service calls assigned to providers to completion in accordance to the master service agreement and company KPIs. Review and assess ATM camera angles on a weekly basis to ensure customer images are captured in accordance with government regulatory compliance requirements. Review ATM performance for chronic behavior and perform root cause analysis to restore ATMs to optimal uptime. Liaison with customers as needed to maintain the business partnership and mitigate escalations. Make recommendations to improve efficiency within the team and/or cross functional departments.
Assist other team members and perform other duties as assigned from time to time.
Qualifications
A minimum of one year in an ATM technical service role either in a field or call center environment. A minimum of a working knowledge level of Kaba Mas locks is preferred. Intermediate level or higher knowledge and understanding of using Microsoft Excel and/or Google Sheets. Demonstrated ability to manage multiple high priority tasks and shift priorities in a fast paced environment. Strong, professional communications skills both orally and written. A basic understanding of cryptocurrency.
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How to get a job with Bitcoin?
Getting a job with Bitcoin will depend on your skills and experience, as well as your interests in the cryptocurrency industry
Bitcoin industry is still relatively new, and there are many opportunities for people with diverse backgrounds and skillsets
With persistence and dedication, you can find a job in the Bitcoin industry that matches your skills and interests
Here are a few steps that you can take to increase your chances of getting a job with Bitcoin:
- Research the Industry: Before you start looking for a job in the Bitcoin industry, it's important to understand what the industry entails. You can start by reading news articles and whitepapers about Bitcoin, understanding its market trends and history, and learning about blockchain technology.
- Learn New Skills: To be competitive in the job market, you need to have the right skills. Depending on the job you want, you may need to learn skills such as programming, cryptography, blockchain development, or marketing.
- Build a Network: Networking is crucial in any industry, and the Bitcoin industry is no exception. Attend Bitcoin conferences and events, join online forums, and engage with people in the industry. Building relationships with industry insiders can help you learn about job opportunities before they're posted.
- Look for Job Openings: Keep an eye out for job postings related to Bitcoin and blockchain technology. Job boards like CryptoJobs, Indeed, and LinkedIn can be good places to start your search. You can also visit the websites of Bitcoin-related companies to see if they have any job openings.
- Prepare for the Interview: Once you've found a job opening that interests you, it's time to prepare for the interview. Research the company, the position you're applying for, and the industry. Be ready to explain why you're interested in Bitcoin and how you can contribute to the company's success.