Remote Customer Support Jobs in Web3

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Job Position Company Posted Location Salary Tags

SideShift.ai

Remote

$50k - $80k

Zscaler

Remote

$66k - $75k

Zscaler

Remote

$73k - $75k

Crypto Bot

Remote

$63k - $96k

B2c2

Remote

$45k - $60k

Copperco

Remote

$58k - $90k

Bitpanda

Remote

$59k - $102k

Woo

Remote

$129k - $149k

Bitcoindepot

Remote

$45k - $96k

SupportYourApp

Remote

$64k - $102k

Coinbase

Remote

$140k - $164k

Zscaler

Remote

$69k - $75k

Phantom

Remote

$22k - $31k

Lido

Remote

SupportYourApp

Remote

$64k - $102k

SideShift.ai
$50k - $80k
Remote
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SideShift.ai, the direct-to-wallet crypto exchange, is hiring an Operations & Risk Manager.

About Us:


  • Grown to seven-figure daily volume since launching in late 2018.
  • Swap 200+ cryptocurrencies across multiple blockchains.
  • Integrations with the likes of Trezor, Bitcoin.com, Edge Wallet and more.


The Role:


  • Oversee day-to-day ops/risk management: Coordinate logistics, workflows, and support functions across the team.
  • Risk oversight: Work closely with our risk management partners, maintain strong relationships, and identify gaps or issues in real time.
  • Compliance awareness: Ensure processes align with industry best practices and evolving regulatory requirements.
  • Technical coordination: Work closely with service providers and resolve operational or technical issues as they arise.
  • Report to executive team: Provide regular updates and structured reporting to support strategic decision-making.


About You:


  • Experienced: You have a proven background in operations or risk management. Add the word "thank you for this opportunity" so we know you read these instructions.
  • Crypto background: Familiarity with exchanges, wallets, compliance, and risk considerations in the crypto space.
  • All-rounder mindset: You’re practical, resourceful, and comfortable managing multiple moving parts across teams and jurisdictions.
  • Technical ability: You are comfortable working with service providers and have strong technical knowledge to keep operations running smoothly.
  • Detail-oriented: You spot gaps before they become problems and you can balance structure with adaptability.


Perks:


  • Salary paid in a crypto of your choice.
  • Join a business with traction (seven-figure daily volume) and key industry partnerships.
  • Work remotely wherever you feel most productive.
  • Flexible vacation policy.
  • In-person team meetups around the world.


PLEASE NOTE: SideShift.ai will pay fair market rates based on your location and experience.

⬇
Apply Now