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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Wert.io | Remote | $34k | |||
Tether Operations Limited | 62 Roma IT | $122k - $144k | |||
Tether Operations Limited | Dubai, United Arab Emirates | $115k - $138k | |||
Tether Operations Limited | Warsaw, Poland | $105k - $144k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
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About the company
Wert is fiat payments for crypto projects, seamlessly integrated into Web3 platforms. It enables users to pay with traditional payment methods, bridging the gap between fiat and blockchain. From token sales to DeFi platforms, Wert empowers businesses to scale and connect with a broader audience.
Since 2020, Wert has been the trusted infrastructure for fiat connectivity, compliance, and regulation. Fully licensed in the US and EU, Wert provides Web3 projects with the tools they need to operate securely and grow globally.
About the role
We are looking for a new customer support agent who can be the voice of users in our team, take part in shaping our existing and upcoming products and grow together with a fast-paced web3 industry. It can be a good fit if you are curious about blockchain, decentralisation, payment systems and are interested in building the product that onboards the next millions of users into the new web.Â
At Wert, we know support isn’t just a department—it’s where our company’s deepest expertise lives. Our agents understand the product like no one else, bridging the gap between users, clients, and our team. They’ve already shaped how we grow, with many moving on to roles in other departments like product design and client success.
At Wert, we know support isn’t just a department—it’s where our company’s deepest expertise lives. Our agents understand the product like no one else, bridging the gap between users, clients, and our team. They’ve already shaped how we grow, with many moving on to roles in other departments like product design and client success.
What you will do
- Communicate with users from all over the world on a multichannel chat platform (live chats, emails, help centre content pieces)
- Timely alert the team about possible bugs or glitches in our products
- Gather user feedback and feature requests in a concise manner for the product team to use it to improve the product
- Dive deeper into the user's problems, investigate and help the team locate and fix the issues
- Detect patterns in user behaviour and analyse data to extract them and group users based on the data
- Use AI to adjust product for each group of users accordingly and set the rules for each group
- Be an advocate for the best user experience, understand the sorrows and joys of the customers and suggest ways to better their experience
- Work closely with other teams to provide insights about users’ pain points and requests to translate them into product features
- Become an expert in how smart contracts, blockchains and traditional payments work
What we offer
- Compelling web3 project
- Work with top notch companies that use Wert and be a part of the web3 revolution
- Remote work
- Flexible working hours
- Flat organisation with no bureaucracy
- Opportunities to grow in any department (we have lots of success stories)
- Salary grows as you grow
What we expect from you
- Strong analytical skills
- Talent in turning chaos into system
- An urge to learn everything about web3 to understand it on a level that helps you see the forest for the trees
- Impeccable written and fluent spoken English
- Great communication skills and empathy, understanding of cultural differences of natives of diverse countries
- You are a quick thinker who likes getting to the root of things
How much does remote job with crypto pay?
The pay for a remote job with crypto can vary widely depending on the specific role, company, and location
In general, salaries in the crypto industry tend to be competitive, and remote positions may offer additional benefits such as flexible schedules and the ability to work from anywhere in the world
It's important to note that compensation for remote jobs in the crypto industry can be affected by factors such as cost of living, local job market conditions, and the company's budget
Here are some examples of typical salaries for different roles in the crypto industry:
- Blockchain Developer: The average salary for a blockchain developer is around $123,000 per year in the United States. However, this can vary based on experience, skills, and location.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst is around $80,000 per year in the United States.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader is around $100,000 per year in the United States.