| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Finery Markets | Remote | $40k - $54k | |||
RugsDotFun | Remote | $120k - $200k | |||
Consensys | Remote | $146k - $218k | |||
Tether Operations Limited | 62 Roma IT | $43k - $105k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Tether Operations Limited | Lisbon, Portugal | $104k - $144k | |||
Bcbgroup | Remote | $59k - $80k | |||
Bcbgroup | Remote | $105k - $120k | |||
Bcbgroup | Remote | $63k - $110k | |||
Bcbgroup | Remote | $68k - $148k | |||
Bcbgroup | Remote | $105k - $170k | |||
Bcbgroup | Remote | $81k - $112k | |||
Okx | Remote | $98k - $150k | |||
Okx | Remote | $98k - $150k | |||
Okx | Remote | $105k - $150k | |||
Okx | Remote | $122k - $180k |
Job Description:
We are seeking a motivated Client Success Analyst with QA Expertise to join our team. This hybrid role is essential to ensuring seamless client onboarding, troubleshooting, and satisfaction, while leveraging QA engineering skills to swiftly address API-related questions and ensure product reliability. The ideal candidate thrives in a fast-paced environment, demonstrates a passion for customer success, and possesses a technical aptitude for API related questions.
Key Responsibilities
Client Success & Support:
- Act as the primary point of contact for clients, addressing inquiries and resolving issues with a focus on speed and quality
- Assist clients with API integration, ensuring smooth implementation and providing expert guidance on technical matters
- Collaborate with internal and external teams to advocate for client needs and improve the overall user experience
- Have an in-depth understanding of the client trading needs to intelligently understand which option will deliver the most revenue to the firm
Quality Assurance:
- Collaborate with the engineering team to identify, reproduce, and resolve technical issues reported by the client
- Contribute to the prioritization of the new features
Cross-Functional Collaboration:
- Work closely with product, engineering, and support teams to align client needs with product roadmaps
- Provide feedback on product features and identify opportunities for improvement based on client interactions
Key Requirements
- Education: Bachelor’s degree in Information Systems, Management, or a related field, or equivalent experience.
- 2+ years of experience in client success, technical support, or QA engineering roles
- Understanding how API protocols work (REST, WebSocket, FIX) and languages used by our clients (Python 3, Golang, NodeJS, Java)
- Problem-solving skills and the ability to explain technical concepts to non-technical clients
- Language Proficiency: Fluent in English, additional languages is an advantage (Mandarin, Portuguese)
- Passion for cryptocurrency, blockchain technology, or fintech is a significant advantage
What We Offer
- Work options: Remote
- A collaborative and supportive work environment alongside a highly experienced team
- Competitive compensation package
- The chance to be part of a fast-paced fintech startup and contribute to shaping the future of capital markets
How much does remote job with crypto pay?
The pay for a remote job with crypto can vary widely depending on the specific role, company, and location
In general, salaries in the crypto industry tend to be competitive, and remote positions may offer additional benefits such as flexible schedules and the ability to work from anywhere in the world
It's important to note that compensation for remote jobs in the crypto industry can be affected by factors such as cost of living, local job market conditions, and the company's budget
Here are some examples of typical salaries for different roles in the crypto industry:
- Blockchain Developer: The average salary for a blockchain developer is around $123,000 per year in the United States. However, this can vary based on experience, skills, and location.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst is around $80,000 per year in the United States.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader is around $100,000 per year in the United States.