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Crypto.com | Hong Kong, Hong Kong | $77k - $112k | |||
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Crypto.com
$77k - $112k estimated
QA Support Engineer (Trading Platform)
Hong Kong, Hong Kong SAR
Engineering â Exchange /
Full-time /
Hybrid
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The Trading Infrastructure team is building a high-performance, front-to-back Trading Platform that supports multi-asset trading. The platform is designed to handle financial instruments with low-latency execution, robust risk controls, and seamless integration across trading, risk, operations, and finance workflows.
The system is built with a modular architecture encompassing core components such as market data feeds, order gateways, execution algorithms, risk engines, UI dashboards, middle office reconciliation, and account infrastructure. We emphasize event-driven, deterministic system design, real-time observability, and strong security.
Our tech stack includes Java (low-latency), Python, Web UI (React/Ag-Grid), Aeron, ClickHouse, Kubernetes, and modern CI/CD tooling, with a strong focus on automation, scalability, and performance. AI-assisted development tools are also leveraged to boost productivity and quality across the team.
Responsibilities
- Collaborate with QA manager and development teams to understand product features and architecture.
- Write, execute, and maintain test cases using JBehave/Cucumber frameworks.
- Contribute to automation testing pipelines to reduce manual regression efforts.
- Derive meaningful test scenarios based on crypto trading business logic and system workflows.
- Perform functional, regression, integration, and end-to-end testing for components such as Order Gateway, Execution Algo, Market Data, Risk, and Middle Office.
- Help monitor and improve test coverage across services.
- Assist in bug reproduction, investigation, and work with developers on root cause analysis.
- Participate in regular test cycle planning and release validation processes.
Requirements
- Must-Have Skills
- Basic understanding of crypto trading workflows, including exchange matching, order lifecycle, and execution logic.
- Familiarity with middle office processes such as trade reconciliation.
- Hands-on experience with BDD frameworks such as Cucumber or JBehave.
- Experience in writing test cases and test scenarios independently.
- Some experience or coursework in test automation, preferably using Java-based tools.
- Familiarity with CI/CD pipelines and source control (e.g., Git).
- Strong problem-solving and communication skills.
- Detail-oriented and able to follow through on issues with discipline.
- Nice-to-Have Skills
- Knowledge of FIX, WebSocket, or REST protocols used in trading systems.
- Experience working in Agile environments.
- Exposure to test coverage reporting tools (e.g., Jacoco, SonarQube).
- Previous internship or project experience with financial systems or backend testing.
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Work Perks: crypto.com visa card provided upon joining
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: crypto.com visa card provided upon joining
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Walletâ˘. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.
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What is the role of a customer support?
A customer support role would typically involve assisting customers with any issues or questions they have about the web3 platform or any of the decentralized applications (dApps) that run on it
This could include helping users navigate the platform, troubleshooting any technical issues they might be experiencing, and providing guidance on how to use specific dApps or features
The specific responsibilities of a customer support role in web3 would depend on the organization they are working for and the specific needs of their customers.