| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
TON Foundation | Remote |
| |||
Altoros | Remote | $45k - $117k | |||
Number Group | Remote | $120k - $200k | |||
Tether | BE Berne CH | $106k - $107k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Tether | Dubai, United Arab Emirates | $106k - $107k | |||
Tether | Salvador, Brazil | $106k - $107k | |||
Tether | London, United Kingdom | $106k - $107k | |||
Tether | DC Bogotá DC CO | $106k - $107k | |||
Tether | Bangalore, India | $106k - $107k | |||
Tether | Barcelona, Spain | $106k - $107k | |||
Windranger Labs | Singapore, Singapore | $129k - $149k | |||
P2P. org | United Kingdom |
| |||
Layerzerolabs | Remote | $140k - $157k | |||
Kiln | New York, NY, United States | $87k - $87k | |||
Bitpanda | Remote | $115k - $138k |
What we're looking for
CX Automation & AI Engineering Lead will lead the design and implementation of scalable support systems and intelligent automation. This role requires fluency in backend development, AI tool integration, and system architecture to power exceptional customer experiences across digital and community channels.
Responsibilities
- Architect and implement automation workflows to reduce manual load and improve response times.
- Build, deploy, and optimize AI-powered chatbots, virtual agents, and agent-assist tools.
- Integrate APIs across support platforms (Telegram, X, GitHub, etc.) and back-end systems.
- Organize and index knowledge assets to power AI tools and self-service capabilities.
- Ensure system scalability, security, and maintainability for global, high-volume use.
Qualifications
- Excellent English communication skills
- Languages: Java, JavaScript (Node.js); TypeScript, Python (optional).
- Frameworks: Express.js, Spring Boot, FastAPI
- AI/ML: Experience with LLM APIs (e.g., OpenAI, Anthropic), vector databases, prompt engineering
- Automation & Integration: Zapier, Retool, custom API orchestration, webhooks
- Infrastructure: AWS (Lambda, API Gateway, DynamoDB), Docker, GitHub Actions, Terraform (bonus)
- Databases: PostgreSQL, Redis, MongoDB
- Monitoring & Observability: Grafana, Datadog, Sentry
- Support Stack: Zendesk, Intercom, Salesforce Service Cloud (preferred)
Preferred Qualifications
- 4-8 years in backend development or platform engineering roles.
- Experience building production-grade automation systems for support, CX, or operations.Familiarity with identity systems (SSO, OAuth, KYC integrations).
- Experience with Web3 environments or blockchain customer ecosystems is a strong plus.
What does a JavaScript developer in web3 do?
A JavaScript developer in web3 would likely be responsible for developing applications and other software using the JavaScript programming language within the web3 ecosystem
Web3 refers to the third generation of web technology, which emphasizes the use of decentralized technologies such as blockchain and distributed ledger systems
This means that a JavaScript developer in web3 would need to be familiar with these technologies and how to use them in the development of applications and other software
They may also be responsible for maintaining and updating existing web3 applications, as well as working with other members of a development team to create new web3 applications.