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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Bitkub | Bangkok, Thailand | $63k - $90k | |||
Supply Chain Wizard | Izmir, Turkey | $27k - $70k | |||
Bitkub | Bangkok, Thailand |
| |||
BC Technology (Hong Kong) Limited | Hong Kong, Hong Kong |
| |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Bitkub | Bangkok, Thailand | $36k - $60k | |||
Bitkub | Bangkok, Thailand | $22k - $75k | |||
Bitkub | Bangkok, Thailand | $43k - $72k | |||
Securitize | Tel Aviv, Israel | $27k - $45k | |||
GSR | Singapore, Singapore | $54k - $90k | |||
AIU | Kuwait | $54k - $100k | |||
Bitkub | Bangkok, Thailand | $63k - $75k | |||
zipmex | Bangkok, Thailand | $63k - $90k | |||
Bitkub | Bangkok, Thailand | $85k - $94k | |||
FINNOMENA | Thailand | $72k - $100k | |||
Bitkub | Bangkok, Thailand | $63k - $79k |
Responsibilities:
- Delivering and enhancing fraud prevention strategy for the prevention or minimization of fraud risks
- Establish the vision for fraud mitigation at Bitkub, and lead a team focused on preventing fraud and money laundering
- Oversee the hiring and training of customer protection personnel to ensure an effective team
- Set customer protection team policies, procedures, and objectives
- Ensure team members of a fraud investigation unit maintain a high level of integrity in performing job duties
- Collaborate cross-functionally with engineering, product, compliance, and operations to make sure that the fraud systems and tools are effective and efficient in detecting potential risks
- Assisting the operation teams in managing fraud events and ensuring proper/timely escalation
- Identifying relevant emerging risks and fraud-related trends
- Creating education and training materials for employees and customers on common fraud trends and techniques
- Maintain records of all investigative operations and the analysis results
About you:
- At least three years’ experience of working in a fraud-related role
- Customer-centric mindset; focusing on providing a positive customer experience
- Strong verbal and written communication skills in both Thai and English
- Experience leading and managing a team
- Forward-compatible mindset, with the desire to leverage technology to improve controls and monitoring
- Comfortable working in a fast-paced, ambiguous environment
- Ability to prioritize and manage multiple responsibilities
- Analytical leader experienced in performance-based, action and results-oriented management, strong project manager, and effective problem-solver
- Experience in Digital Assets Market, Capital Market, or Financial Market will be advantageous; and must have initiative and a good working attitude
- Experience working in the cryptocurrency field, or financial services more broadly
- Conflict resolution skills
Nice to have:
- Experience in any of the following industries: Cryptocurrency, Online Payments, Banking, or Exchanges.
- Years of experience in Operation or Customer support position
- Work experience in a high growth startup or tech company
- General understanding of KYC/AMLO requirements