Customer Support Web3 Jobs in United States

A global, proprietary trading firm, focused on crypto / digital assets, are looking to make a newly created trade support hire for their expanding New York office.

The firm have posted exponential returns and profits over the past few years – they have ambitious plans for a US buildout. The hire will directly faceoff to and support industry leading crypto traders, in a role that has a traditional trade support remit across trade bookings / settlements / P&L reporting and analysis, with additional responsibilities specific to crypto trading such as setting up new models, tracking and reconciling fees, managing blockchain architecture etc. The role also has a core project management focus, working with senior management and the trading desk to help buildout the European crypto operations platform, often project managing engineers that you sit with.

Candidates should have roughly 2-6yrs experience in operations / middle office, with a strong preference for crypto / digital assets expertise, however as the hire will have lots of support in months 0-6 (through internal training) to ‘bring them up to speed’ for what is required, it is possible to consider individuals in the hedge fund space that are looking for a crypto specialist role.

The firm pay its operations staff at the very top of the market. A strong performer will earn a $200k+ cash total comp, with the opportunity to earn a multiple of this number as they earn share options in the firm.